Lead Functional Consultant (Dynamics 365)

Kainos Smart; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team at an innovative IT services company focused on transforming digital services for clients. As a Functional Consultant, you'll leverage your expertise in Microsoft Dynamics 365 to deliver impactful solutions, working closely with clients to understand their needs and ensure successful implementations. This role offers the chance to thrive in a people-first culture that values your contributions and fosters professional growth. If you're passionate about making a difference and eager to tackle exciting challenges, this is the perfect opportunity for you.

Qualifications

• Strong experience as a Functional Consultant within Dynamics 365.
• Ability to communicate technical concepts in simple language.

Responsibilities

• Estimate and configure solutions using Microsoft Dynamics.
• Capture and map customer needs to product capabilities.

Skills

Dynamics 365

Agile Development

Client Communication

Requirement Gathering

Team Management

Education

Microsoft Dynamics Functional Consultant Certification

Business Analyst Experience

Job description

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

JOB PROFILE DESCRIPTION

As a Functional Consultant (Dynamics), you will estimate and configure solutions that make use of Microsoft Dynamics to enable the digital transformation of our customers.

You will be responsible for capturing and mapping customer needs to product capabilities. You will work alongside the architect to ensure the solution designed meets the user needs. Working with the developer to configure the product to meet the specific requirements of the client, you will make informed decisions in a fast-paced environment.

You will keep up to date with product development and new features, and provide relevant information to the customer or engineering teams.

MINIMUM (ESSENTIAL) REQUIREMENTS

• Strong Functional Consultant experience within Dynamics 365
• Evidence of leading and shaping a successful implementation through in-depth knowledge of the capabilities and limitations of Dynamics 365
• Experience of customization and delivery of Dynamics solutions in at least 2 of the following: Customer Service, Field Service, or Marketing
• Experience working directly with clients and proven ability to question and influence when appropriate
• Able to explain technical concepts to clients in simple, accessible language
• Experience of using a variety of techniques to gather requirements
• Able to clearly communicate user needs through conversation, documentation, and presentations
• Experience working within Agile development teams
• A demonstrated ability to manage, coach, and develop team members

DESIRABLE

• Microsoft Dynamics Functional consultant certification
• Experience working as a Business Analyst
• Experience of working in a consultancy
• Experience with various development methodologies
• Participation in knowledge sharing activities within the team and wider community

WHO YOU ARE:

Our vision is to enable outstanding people to create digital solutions that positively impact people's lives. Our values—determination, honesty, respect, creativity, and cooperation—are the behaviors we expect from everyone every day. These values underpin our culture and guide our actions.

ABOUT US

Kainos is a high-growth IT services company providing digital technology solutions and agile software development to enterprise clients. With a 30-year history, we have delivered transformational projects across government, NHS, and private sectors.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in diversity, equity, and inclusion. We are committed to building a team as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek talented individuals from all backgrounds and provide accommodations or adjustments during our recruitment process. If you require support, please reach out — we are here to support your journey.