Lead Customer Service Representative

circlek; Grand Falls Regional Municipality; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision

Dental

Life insurance

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Recognition program

Corporate discount

Job summary

Circle K in Grand Falls, New Brunswick is seeking a Lead Customer Service Representative to join our team. You will assist the store manager with administrative tasks, greet customers, run the cash register, and make purchase suggestions, including involvement with our food program.

There is never a dull moment as you work around the store to uphold high standards for appearance and service. You will interact with many customers daily, in a fun, energetic environment while helping to accomplish

Qualifications

• Customer service experience and friendly communication.
• Ability to work quickly while keeping a positive attitude.
• Team-based approach to daily goals and issue solving.

Responsibilities

• Assist the store manager with administrative tasks.
• Greet customers, run the cash register, and make purchase suggestions.
• Work with our food program and maintain store appearance.
• Provide fast and friendly service while moving around the store.

Skills

Customer service

Communication

Team player

Fast-paced

Problem solving

Idea generation

Tools

Cash register

Job description

Store 6002912Q: 121 Route 255, Grand Falls, New Brunswick E3Y 3N5

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.