Lead Customer Service Representative

circlek; Saint-Antoine; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life Insurance

Long term disability

Flexible schedules

Large, stable employer

Career advancement opportunities

Task variety

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount program

Job summary

Couche-Tard/Circle K is seeking a Lead Customer Service Representative in Saint-Antoine, New Brunswick. You will assist store leadership, greet customers, process transactions, and promote products while maintaining store standards and delivering quick, friendly service.

This role emphasizes teamwork, proactive problem solving, and engagement with customers in a dynamic retail setting. Night shifts may be involved, with opportunities for growth within a large organization.

Qualifications

• Customer service experience is preferred.
• Strong communication skills and friendly interaction with customers.
• Ability to work quickly while maintaining service quality.
• Team player with a collaborative mindset.
• Ability to propose solutions and think on your feet.

Responsibilities

• Assist store manager and assistant manager with administrative tasks.
• Greet customers, operate the cash register, and make purchase suggestions.
• Support the store’s food program when applicable.
• Maintain store appearance and deliver fast, friendly service inside and outside the store.
• Interact with customers daily in a fun, energetic environment and complete daily tasks.

Skills

Customer service

Communication

Fast-paced work

Team collaboration

Problem solving

Quick thinking

Job description

Store 6002002: 4515 Rue Principale, Saint-Antoine, New Brunswick E4V 1P4

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.