Lead Customer Service Representative

Circle K; Grand Falls Regional Municipality; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Long term disability

Flexible schedules

Large, stable employer

Fast career advancement

Task variety

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition program

Corporate discount program

Job summary

Circle K in Grand Falls, New Brunswick is seeking a Lead Customer Service Representative to support store management, greet customers, run the cash register, and contribute to store presentation. You will work across different areas of the store to maintain high standards and provide fast, friendly service.

This role offers a fast-paced, energetic environment with opportunities for advancement, flexible schedules, and a comprehensive benefit package including medical, vision, dental, and life

Qualifications

• Customer service skills are essential.
• Strong communication and friendly conversation are required.
• Ability to work quickly while staying composed and helpful.
• Teamwork to achieve daily goals and maintain store standards.
• Creative problem-solving and quick thinking when assisting customers.

Responsibilities

• Assist the store manager and assistant with administrative tasks.
• Greet customers, operate the cash register, and make purchase suggestions.
• Work across different store areas to maintain appearance and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem solving

Fast pace

Job description

Store 6002912Q: 121 Route 255, Grand Falls, New Brunswick E3Y 3N5

Lead Customer Service Representative

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/long term Disability


• Flexible schedules


• Large, stable employer


• Opportunities for fast career advancement


• Task variety


• Weekly pay


• Night shift premium


• Employee discount


• Scholarship program


• Years of service Recognition program


• Corporate discount program;

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service


• Communication and friendly conversation


• Performing at a quick pace while having fun


• Working as part of a team to accomplish daily goals


• Coming up with great ideas to solve problems


• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills


• Supervisory experience


• Motivation to advance in your career!


• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.