Lead Customer Service Representative

Kibbi Technologies Inc.; Fredericton; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long-term Disability

Flexible schedules

Weekly pay

Employee discount

Scholarship program

Years of service recognition

Job summary

Couche-Tard/Circle K in Fredericton, NB seeks a Lead Customer Service Representative to support store operations and guest experience. You will greet customers, handle transactions, assist with administrative tasks, and help maintain a welcoming store environment.

This role offers a fast-paced, team-oriented atmosphere with opportunities for career advancement. We value reliability, strong communication, and a customer-first mindset.

Qualifications

• Experience in frontline customer service.
• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Willingness to work flexible schedules.

Responsibilities

• Assist the store manager and the assistant manager with administrative tasks.
• Greet customers, run the cash register, make purchase suggestions, and support the store’s food program.
• Work around the store in various areas to help maintain high standards for appearance and provide fast, friendly service.
• Interact with many customers daily in a fun, energetic environment while completing daily tasks.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Fast-paced

Job description

Lead Customer Service Representative

Store 6002007: 181 King Street, Fredericton, New Brunswick E3B 1C8

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.