Lead Commercial Door Systems Technician

BGIS; Windsor; On-site; CAD 39,000 - 45,000; Full time

Job summary

BGIS is seeking a Commercial Door Service Technician in Windsor, ON. The role involves advanced maintenance, diagnostics, repairs, and installation of commercial door systems, including swing/slide, glazing, and entry doors, with a focus on safety and client satisfaction.

The technician will lead complex troubleshooting, mentor junior staff, and support onboarding, while adhering to BGIS standards and manufacturer specifications. A strong safety mindset and communication skills are essential.

Qualifications

• High school diploma is required; formal trades training or certification is preferred.
• Minimum 5+ years of hands-on experience in commercial door maintenance, repair, and installation.
• Experience with complex mechanical and electrical systems.
• Ability to independently execute work per established processes and manufacturer specs.
• Advanced troubleshooting and problem‑resolution skills for door systems.
• Strong safety mindset and commitment to environmental health and safety.
• Excellent client-service orientation and professional communication with clients and team.

Responsibilities

• Performs advanced inspection, preventative maintenance, diagnostics, and repairs on commercial door systems and related hardware.
• Leads troubleshooting and resolves complex/high‑risk door system failures, including emergencies.
• Installs, repairs, and replaces door systems, operators, controls, and specialized hardware per spec.
• Reviews service requests to determine scope, materials, and technical solutions.
• Ensures work meets quality standards, contract requirements, and BGIS safety policies.
• Completes detailed service documentation and suggests long‑term improvements or capital upgrades.
• Serves as escalation point and mentors junior technicians; supports onboarding and training.
• Contributes to estimates, scopes of work, and service planning with technical input.
• Maintains safety by identifying hazards and implementing corrective actions.

Education

High school diploma

Formal trades training or certification

Job description

BGIS is seeking a Commercial Door Service Technician in Windsor, ON. The role involves advanced maintenance, diagnostics, repairs, and installation of commercial door systems, including swing/slide, glazing, and entry doors, with a focus on safety and client satisfaction.

The technician will lead complex troubleshooting, mentor junior staff, and support onboarding, while adhering to BGIS standards and manufacturer specifications. A strong safety mindset and communication skills are essential.