Senior Commercial Overhead Door Technician

BGIS; Windsor; In loco; CAD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

BGIS in Windsor, Ontario is seeking a Senior Commercial Overhead Door Technician to independently perform advanced preventative maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, and related systems. You will provide technical leadership, mentor junior technicians, and ensure safety, quality, and client satisfaction on assigned contracts.

The role requires 5+ years of hands-on experience, a valid driver’s license, on-call availability, and adherence

Competenze

• Minimum education: high school diploma; formal trades training or certification strongly preferred.
• 5+ years hands-on experience in commercial overhead door maintenance, repair, and installation.
• Ability to work independently following established processes and manufacturer specifications.
• Advanced troubleshooting of mechanical and electrical door systems.
• Strong safety mindset and compliance with BGIS policies.
• Good client-service orientation and effective communication with clients and junior technicians.

Mansioni

• Performs advanced inspection, maintenance, diagnostics, and repairs on overhead doors and related systems.
• Leads troubleshooting and resolution of complex or high-risk door system failures.
• Installs, repairs, and replaces door systems, operators, controls, and hardware per manufacturer specs.
• Reviews work orders to determine scope, materials, and solutions.
• Ensures work meets quality standards, safety regulations, and BGIS policies.
• Completes detailed service documentation and recommends long-term actions or capital upgrades.
• Acts as escalation point and provides coaching to junior/intermediate technicians.
• Supports onboarding and training of new technicians and contributes to estimates and planning.
• Demonstrates strong safety mindset by identifying hazards and implementing corrective actions.

Conoscenze

Troubleshooting

Electrical systems

Mechanical systems

Communication

Leadership

Formazione

High school diploma; trades training preferred

Descrizione del lavoro

JOB DESCRIPTION

The Senior Commercial Overhead Door Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, truck restraints, dock seal/shelters, high speed doors and hollow metal doors.

Summary

The Senior Commercial Overhead Door Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, truck restraints, dock seal/shelters, high speed doors and hollow metal doors.

In addition to hands-on technical work, the Senior Technician provides technical leadership, supports complex troubleshooting, mentors junior technicians, and acts as a key resource for quality, safety, and client satisfaction on assigned contracts.

Key Duties & Responsibilities

• Performs advanced inspection, preventative maintenance, diagnostics, and repairs on commercial overhead doors, loading docks, truck restraints, high speed doors, hollow metal doors and associated mechanical and electrical systems.
• Leads troubleshooting and resolution of complex or high-risk door system failures, including emergency and escalated service calls.
• Installs, repairs, and replaces advanced door systems, operators, controls, and specialized hardware in accordance with manufacturer specifications.
• Reviews work orders and service requests to determine appropriate scope, materials, repair strategies, and technical solutions.
• Ensures all work meets quality standards, contract requirements, safety regulations, and BGIS policies and procedures.
• Completes detailed service documentation, identifies deficiencies, and recommends long-term corrective actions or capital upgrade opportunities.
• Acts as a technical escalation point for junior and intermediate technicians, providing hands‑on coaching, guidance, and informal mentoring.
• Supports onboarding and training of new technicians and contributes technical input to estimates, scopes of work, and service planning.
• Demonstrates and promotes a strong environmental, health, and safety mindset by identifying hazards and proactively implementing corrective actions.

Work Requirements

• Must be able to work shifts, be on‑call and be available to respond to emergencies.
• Must be willing to wear personal protective equipment.

Knowledge & Skills

• Minimum Education: High school diploma required; formal trades training or certification strongly preferred.
• Experience: Minimum 5+ years of hands‑on experience in commercial overhead door maintenance, repair, and installation, including complex mechanical and electrical systems.
• Demonstrated ability to independently execute work in accordance with established processes, practices, and manufacturer specifications.
• Advanced ability to maintain, troubleshoot, and repair mechanical, electrical, and automated door systems, operators, controls, and related hardware.
• Proven advanced troubleshooting and problem‑resolution skills, particularly for complex or escalated commercial door issues.
• Strong environmental, health, and safety mindset with a demonstrated ability to identify hazards and perform work safely and compliantly.
• Strong client‑service orientation with the ability to manage urgent, high‑impact service situations professionally.
• Effective communication skills for technical explanation, documentation, coordination with clients, and support of junior technicians.

Licenses and/or Professional Accreditation

• Valid Drivers license, clean drivers abstract and clean criminal background check required.

This is a regular, full-time position with a hourly range of $30.48 - 38.10 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.