Commercial Overhead Door Technician

BGIS; Windsor; On-site; CAD 39,000 - 45,000; Full time

Job summary

BGIS is seeking a Commercial Door Service Technician in Windsor, ON. The role involves advanced maintenance, diagnostics, repairs, and installation of commercial door systems, including swing/slide, glazing, and entry doors, with a focus on safety and client satisfaction.

The technician will lead complex troubleshooting, mentor junior staff, and support onboarding, while adhering to BGIS standards and manufacturer specifications. A strong safety mindset and communication skills are essential.

Qualifications

• High school diploma is required; formal trades training or certification is preferred.
• Minimum 5+ years of hands-on experience in commercial door maintenance, repair, and installation.
• Experience with complex mechanical and electrical systems.
• Ability to independently execute work per established processes and manufacturer specs.
• Advanced troubleshooting and problem‑resolution skills for door systems.
• Strong safety mindset and commitment to environmental health and safety.
• Excellent client-service orientation and professional communication with clients and team.

Responsibilities

• Performs advanced inspection, preventative maintenance, diagnostics, and repairs on commercial door systems and related hardware.
• Leads troubleshooting and resolves complex/high‑risk door system failures, including emergencies.
• Installs, repairs, and replaces door systems, operators, controls, and specialized hardware per spec.
• Reviews service requests to determine scope, materials, and technical solutions.
• Ensures work meets quality standards, contract requirements, and BGIS safety policies.
• Completes detailed service documentation and suggests long‑term improvements or capital upgrades.
• Serves as escalation point and mentors junior technicians; supports onboarding and training.
• Contributes to estimates, scopes of work, and service planning with technical input.
• Maintains safety by identifying hazards and implementing corrective actions.

Education

High school diploma

Formal trades training or certification

Job description

The Commercial Door Service Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on Automatic Door Openers Swing and Slide, glass and aluminum doors, revolving doors, glazing, and building entry door systems.

In addition to hands‑on technical work, the Service Technician provides technical leadership, supports complex troubleshooting, mentors junior technicians, and acts as a key resource for quality, safety, and client satisfaction on assigned contracts.

KEY DUTIES & RESPONSIBILITIES

• Performs advanced inspection, preventative maintenance, diagnostics, and repairs on Automatic Door Openers Swing and Slide, glass and aluminum doors, revolving doors, glazing, building entry doors, and associated mechanical and electrical systems.


• Leads troubleshooting and resolution of complex or high‑risk door system failures, including emergency and escalated service calls.


• Installs, repairs, and replaces advanced door systems, operators, controls, and specialized hardware in accordance with manufacturer specifications.


• Reviews work orders and service requests to determine appropriate scope, materials, repair strategies, and technical solutions.


• Ensures all work meets quality standards, contract requirements, safety regulations, and BGIS policies and procedures.


• Completes detailed service documentation, identifies deficiencies, and recommends long‑term corrective actions or capital upgrade opportunities.


• Acts as a technical escalation point for junior and intermediate technicians, providing hands‑on coaching, guidance, and informal mentoring.


• Supports onboarding and training of new technicians and contributes technical input to estimates, scopes of work, and service planning.


• Demonstrates and promotes a strong environmental, health, and safety mindset by identifying hazards and proactively implementing corrective actions.

Work Requirements

• Must be able to work shifts, be on‑call and be available to respond to emergencies.


• Must be willing to wear personal protective equipment.

KNOWLEDGE & SKILLS

• Minimum Education: High school diploma required; formal trades training or certification strongly preferred.


• Experience: Minimum 5+ years of hands‑on experience in commercial door maintenance, repair, and installation, including complex mechanical and electrical systems.


• Demonstrated ability to independently execute work in accordance with established processes, practices, and manufacturer specifications.


• Advanced ability to maintain, troubleshoot, and repair mechanical, electrical, and automated door systems, operators, controls, and related hardware.


• Proven advanced troubleshooting and problem‑resolution skills, particularly for complex or escalated commercial door issues.


• Strong environmental, health, and safety mindset with a demonstrated ability to identify hazards and perform work safely and compliantly.


• Strong client‑service orientation with the ability to manage urgent, high‑impact service situations professionally.


• Effective communication skills for technical explanation, documentation, coordination with clients, and support of junior technicians.

Licenses and/or Professional Accreditation

One or more of the following would be considered an asset:

Valid Drivers license, clean drivers abstract and clean criminal background check required.

This is a regular, full‑time position with a hourly range of $28.05 - $33.00 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Job Info

• Job Identification 233806


• Posting Date 10/24/2026, 01:16 AM


• Job Schedule Full time


• Locations Windsor, ON, Canada Guelph, ON, Canada