Lead Coach - Full Time

KidStrong; Edmonton; On-site; CAD 28,000 - 41,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Wellness resources

Competitive salary

Job summary

KidStrong is seeking a Lead Coach in Canada to lead the coaching team and deliver about 25 hours of coaching per week over five days. You will onboard, develop and retain star coaches and ensure a five-star member experience to drive high retention.

The role also involves evaluating coaches, coordinating pairings, and creating a welcoming lobby experience for families, while handling some administrative hours and weekend coverage.

Qualifications

• Experience leading a coaching or teaching team.
• Ability to onboard and develop new coaches.
• Strong evaluation and feedback skills.
• Excellent communication with parents.

Responsibilities

• Coach 25 hours per week over 5 days as scheduled by the General Manager, including one weekend day.
• Onboard new coaches and ensure understanding of all systems and processes.
• Evaluate new coaches and ensure they pass evaluations before scheduling regular shifts.
• Work with the General Manager to create effective pairings and groupings of coaches for the best member experience.
• Evaluate existing coaches monthly and schedule progress reviews.
• Coordinate with Area Trainer for additional evaluations and learning opportunities.
• Provide a world-class lobby experience during lobby shifts and engage with parents to energize the member experience.

Skills

Leadership

Coaching

Organized

Mentor

Job description

JOB DESCRIPTION – Lead Coach

Reporting to the General Manager, the Lead Coach is the leader of the coaches. In this role, you will coach approximately 25 hours per week over 5 working days.

Responsive recruiter

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive salary

Primary Objective

JOB DESCRIPTION – Lead Coach

Reporting to the General Manager, the Lead Coach is the leader of the coaches. In this role, you will coach approximately 25 hours per week over 5 working days.

You will then be tasked with onboarding, developing and retaining a team of superstar coaches, delivering a 5 star member experience which will lead to high retention (low churn).

DUTIES AND EXPECTATIONS

The Lead Coach will coach approximately 25 hours per week as scheduled by the General Manager over a span of 5 working days (one of which will be a Saturday or Sunday). The Lead Coach will have two days per week off.

You Will Also Be Tasked With

• Observing and evaluating coaching candidate shadows
• Onboarding new coaches, ensuring they understand all of our systems and processes
• Evaluate new coaches, ensuring they pass both the new coach point and rover evaluation prior to being scheduled for regular coaching shifts
• Working with the General Manager to create the proper pairings / groupings of coaches to ensure the best possible experience for our members.
• Evaluating existing coaches on a monthly basis and scheduling a recurring one on one meeting to review their results and progress plans.
• Work with the Area Trainer to coordinate additional evaluations and learning opportunities.
• When scheduled for lobby shifts, providing a world class lobby experience to our members and trials, following the Amazing Trial Experience, creating relationships in the lobby with parents and bringing the energy to the experience.

SCHEDULE

You will coach 25 hours over 5 working days along with 15 administrative hours with 2 days per week off.

You will be required to work one weekend day.

Your administrative / leadership hours will be throughout the week as scheduled by the General Manager.

PRE-REQUISITES AND DNA

The Ideal Head Coach Should Be

• Organized
• Emotionally balanced
• Intrinsically motivated
• High Standards
• Passionate
• Professional
• Great Leader
• Great Team Mate
• Mentor
• Teacher

Impact

The Lead Coach can make an incredible impact to the business by creating a 5 star experience for our members and thus impacting member retention. They can make lasting impact in the community knowing that our program will increase self confidence and self efficacy which will follow the child for the rest of their life!

Compensation: $20.00 - $30.00 per hour

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.