Lead Business Systems Analyst

RBC; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

RBC in Toronto is seeking a Lead Business Systems Analyst to drive requirements for Treasury Management Services and Risk & Compliance programs. You will partner with product managers and IT teams to capture, refine and trace requirements, acting as the central SME for the program.

The role demands hands-on analysis, agile/iterative delivery, data mapping, and strong stakeholder engagement. You will work 37.5 hours per week in a full-time salaried position within Technology and Operations, with

Qualifications

• 7+ years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects / programs.
• Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile, Experience in data mapping between systems for integrations.
• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation, Experience in Data Analysis using SQL and Excel.
• Requirements elicitation techniques such as Stakeholder Analysis, Facilitated workshops, Observation, Prototyping.
• Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management & prioritization.
• A strong understanding of technology and/or financial services industry.
• Experience within GRC domains, preferably in Operational Risk, Regulatory Compliance, and IT Risk.

Responsibilities

• Work closely with product managers to ensure a solid understanding of business needs and translating these into systems requirement.
• Define the business analysis approach, plans and accurate estimates for requirements, including tasks & deliverables, and continuously refine them for accuracy.
• Lead requirements prioritization and leverage techniques to drive out business priorities.
• Analyze and document detailed business and system solution requirements in either iterative or Agile methodology using techniques such as user stories, story maps, system to system mapping, user context diagrams, using agile or iterative tools and processes.
• Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through implementation.
• Communicating the impact of changes through cost-benefit analysis taking into consideration time, effort, and business priorities.
• Support Design, Development and Testing activities by providing requirements clarifications and root-cause analysis.
• Support Business and IT program management team as required by ensuring business priorities are understood and IT teams are equipped with detailed information to develop and test solutions effectively and as per expectations.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Commercial Acumen

Communication

Critical Thinking

Decision Making

Group Problem Solving

Interpersonal Relationship Management

Requirements Analysis

Job description

Job Description

What is the Opportunity?

Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and Operational Risk IT. The role demonstrates advanced knowledge and ability in business systems analysis where you will be responsible for facilitating the flow of requirements from the business partners to Technology teams for delivery. As a Lead BSA within the Technology Team, you will be the subject matter expert on the program requirements, acting as the central point of contact for IT, T&O teams and partnering with Business to drive requirements review, refinement, design and traceability.

What will you do?

• Work closely with product managers to ensure a solid understanding of business needs and translating these into systems requirement.
• Define the business analysis approach, plans and accurate estimates for requirements, including tasks & deliverables, and continuously refine them for accuracy.
• Lead requirements prioritization and leverage techniques to drive out business priorities.
• Analyze and document detailed business and system solution requirements in either iterative or Agile methodology using techniques such as user stories, story maps, system to system mapping, user context diagrams, using agile or iterative tools and processes.
• Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through implementation.
• Communicating the impact of changes through cost-benefit analysis taking into consideration time, effort, and business priorities.
• Support Design, Development and Testing activities by providing requirements clarifications and root-cause analysis.
• Support Business and IT program management team as required by ensuring business priorities are understood and IT teams are equipped with detailed information to develop and test solutions effectively and as per expectations.

What do you need to Succeed?

Must have:

• 7+ years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects / programs.
• Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile, Experience in data mapping between systems for integrations.
• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation, Experience in Data Analysis using SQL and Excel.
• Requirements elicitation techniques such as Stakeholder Analysis, Facilitated workshops, Observation, Prototyping.
• Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management & prioritization.
• A strong understanding of technology and/or financial services industry.
• Experience within GRC domains, preferably in Operational Risk, Regulatory Compliance, and IT Risk.

Nice to have:

• Experience with Archer or similar GRC tools.
• Strategic thinker with excellent interpersonal skills to work across functions and businesses.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.

#TechPJ

#LI-POST

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Application Deadline:

2026-12-31

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.