Lead Business Analyst

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Toronto; Hybrid; CAD 72,000 - 120,000; Full time

Benefits offered by this job

Career Development

Health & Wellness benefits

Paid time off & volunteer day

Pension and investment options

Rewards and recognition programs

Community & ERG programs

Job summary

Canada Life is seeking a Lead Business Analyst to bridge strategy and execution across multiple areas. You will manage end-to-end analysis for complex initiatives, define clear goals with stakeholders, and shape as-is and to-be process models.

You will partner with Technology on data and non-functional requirements and drive reporting clarity for decisive actions. Expect strong collaboration, mentoring, and adherence to enterprise BA standards while delivering measurable business value across

Qualifications

• 7+ years of senior-level business analysis experience in large, complex organisations.
• Strong requirements management, process modelling, operating model design.
• Experience across Wealth, Insurance, Group Benefits, Operations, or similar domains.
• Proven ability to partner with Technology teams on data and non-functional requirements.
• Excellent communication and documentation skills.

Responsibilities

• Lead end-to-end business analysis for complex, cross-functional initiatives.
• Partner with business leaders to define goals and success measures.
• Elicit, analyse, and document end-to-end business requirements.
• Develop and maintain current-state and future-state process models.
• Support Day-2 operating models including roles and controls.
• Define reporting requirements to support decision-making.
• Ensure BA deliverables align to enterprise standards.
• Support testing activities and defect triage.
• Provide coaching to BA resources.
• Identify risks, gaps, and dependencies related to scope.
• Contribute to continuous improvement of BA practice.

Skills

Senior Business Analysis

Requirements Management

Process Modelling

Operating Model Design

Cross-Functional Collaboration

Stakeholder Management

Mentoring / Coaching

Documentation & Communication

Job description

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Canada Life is strengthening enterprise delivery through the continued evolution of the Business Project Management Office (BPMO) within COBE. The Lead Business Analyst is a key leadership role responsible for bridging business strategy and execution by identifying opportunities, defining business capabilities, and enabling the successful delivery of complex initiatives.

Working across multiple business areas and stakeholder groups, this role brings structure to ambiguity, facilitates alignment on strategic priorities, and ensures business requirements, processes, and solution designs support the intended outcomes. The Lead Business Analyst serves as a trusted advisor and thought partner, helping the organization make sound, evidence-based decisions while driving continuous improvement and business value realization.

What you will do:

• Lead end‑to‑end business analysis activities for complex, cross‑functional initiatives within assigned business areas.
• Partner closely with business leaders to define clear problem statements, business goals, desired outcomes, and success measures.
• Elicit, analyse, and document end‑to‑end business requirements, ensuring clarity, traceability, and alignment to business outcomes.
• Develop andmaintaindetailed current‑state and future‑state business process models across people, process, and technology dimensions.
• Support the definition of Day‑2 operating models, including roles, processes, controls, hand‑offs, and operational impacts.
• Partner with Technology teams to define andvalidatefunctional, data, and non‑functional requirements that support business intent.
• Enable clear definition of reporting and information requirements to support operational and executive decision‑making.
• Ensure business analysis deliverables align to enterprise BA standards, templates, and practices defined by the BA practice.
• Support testing activities by reviewing test cases for coverage against business requirements andassistingwith defect triage and resolution as needed.
• Provide day‑to‑day coaching and guidance to BA resources (where applicable) working on shared or adjacent initiatives.
• Act as a trusted analysis advisor within delivery teams, proactivelyidentifyingrisks, gaps, and dependencies related to scope, requirements, or outcomes.
• Contribute to the continuous improvement of the Business Analysis practice through input to standards, templates, Communities of Practice, and training.

What you will do:

• 7+ years extensive experience performing senior‑levelbusiness analysis within large, complex organisations, preferably in regulated environments.
• Stronghands‑onexpertisein requirements management, process modelling, operating model design, and outcome definition.
• Proven experience working on initiatives across Wealth, Insurance, Group Benefits, Operations, or similarly complex business domains.
• Demonstrated ability to partner effectively with Technology teams on data,non‑functionalrequirements, solution design, and testing.
• Solid understanding ofend‑to‑enddelivery lifecycles, including governance, testing, and implementation readiness.
• Strong stakeholder management skills with the ability to engage and influence senior business and delivery leaders.
• Ability to balance enterprise standards with pragmatic,delivery‑focusedexecution.
• Experience mentoring, coaching, or informally leading other BA practitioners.
• Excellent communication and documentation skills, with the ability to translate complex analysis into clear, actionable outputs.

The base salary for this position is between $71,900.00 - $119,800.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 6523

Category: Corporate Functions

Location

Toronto, ON, CA Winnipeg, MB, CA London, ON, CA

Date: Aug 21, 2026