Associate Manager, Business Testing

Canada Life; London; On-site; CAD 76,000 - 126,000; Full time

Benefits offered by this job

Education reimbursement

Health & dental benefits

Volunteer day

Pension plan

Employee discounts

ERGs and mentorship

Job summary

Canada Life is seeking a Senior Business Analysis leader to establish and grow a robust BA and UAT practice within its PMO. You will mentor analysts, implement standards, and ensure delivery excellence across Insurance, Wealth and Operations.

You will partner with business and technology leaders, drive prioritisation, and provide clear guidance to senior stakeholders to achieve strategic outcomes. A university degree and relevant certifications are assets.

Qualifications

• 5+ years of Business Analysis experience in financial services, preferably within insurance.

Responsibilities

• Lead, coach and develop a team of Business Analysts and UAT professionals.
• Implement BA and UAT best practices, standards and governance to improve quality.
• Manage resource assignment, capacity and workload across initiatives.
• Oversee UAT activities, including test planning, execution support and issue resolution.
• Partner with business and technology leaders to drive successful delivery outcomes.
• Build relationships with senior stakeholders and provide risk assessments and insights.

Skills

Leadership

Coaching

Business Analysis

UAT

Stakeholder management

Communication

Facilitation

Agile

Problem solving

Decision making

Education

University degree or equivalent

Job description

Permanent Full Time

Join our dynamic team and lead the way in establishing a robust Business Analysis practice within our Business Project Management Office organization. We are committed to delivering a best-in-class end user systems experience for Insurance, Wealth, Workplace Solutions & Operations. Our vision is to be a trusted partner delivering seamless, reliable solutions with ease and innovation.

What You Will Do

• Lead, coach and develop a team of Business Analysts and User Acceptance Testing (UAT) professionals, fostering a culture of collaboration, accountability, continuous learning and high performance.
• Implement Business Analysis and UAT best practices, methodologies, standards and governance to drive consistency, quality and continuous improvement across the practice.
• Manage resource assignment, team capacity and workload distribution across multiple initiatives, ensuring resources are aligned to business priorities and delivery commitments.
• Lead work intake and prioritisation activities, balancing competing demands and making resourcing recommendations to support strategic and operational objectives.
• Oversee UAT activities across a portfolio of projects, including test planning, execution support, defect management, issue resolution and business readiness, ensuring solutions meet business requirements and quality expectations.
• Partner with business, technology and operational leaders to understand objectives, assess impacts, identify opportunities and support successful delivery outcomes.
• Build strong relationships with senior stakeholders, acting as a trusted advisor and providing recommendations, status updates, risk assessments and insights to support decision-making.
• Provide leadership in resolving complex business, delivery and testing issues, facilitating discussions, driving decisions and escalating risks as appropriate.
• Support strategic initiatives across Insurance, Wealth, Workplace Solutions and Operations through effective business analysis, stakeholder engagement and delivery leadership.
• Champion a culture of innovation, continuous improvement and operational excellence by identifying opportunities to enhance processes, tools and ways of working.

What You Will Bring

• 5+ years of Business Analysis experience with a proven track record in the financial services industry, preferably within insurance.
• Experience leading or supporting User Acceptance Testing activities, including test planning, execution, defect management and business sign-off processes.
• Previous people leadership experience with responsibility for coaching, mentoring, performance management, resource planning and team development.
• Demonstrated experience managing competing priorities, allocating resources and balancing workloads across multiple projects and initiatives.
• Strong stakeholder management and relationship-building skills, with the ability to influence and collaborate effectively across all levels of the organisation, including senior leaders.
• Proven ability to lead teams through ambiguity, navigate complex issues and drive practical, business-focused solutions.
• Excellent analytical, problem-solving and decision-making skills with the ability to assess impacts, evaluate options and provide sound recommendations.
• Outstanding communication and facilitation skills, including experience leading workshops, presenting to leadership teams and managing challenging stakeholder discussions.
• Passion for building high-performing teams and creating an environment where individuals can grow, contribute and be successful.
• University degree or equivalent education and experience. Experience working in Agile environments and certifications such as IIBA CBAP, CCBA, PMP or testing-related certifications are considered assets.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg.

The base salary for this position is between $75,500 - $125,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.
• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.