Laundry Attendant

Pomeroy Lodging; Chetwynd; On-site; CAD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages and Health and Well-

Job summary

Pomeroy Lodging is seeking a Laundry Attendant to maintain pristine linens and assist with guest room cleanliness in our BC properties. You will manage the laundry area, stock supplies, and keep equipment running smoothly while upholding guest privacy and safety standards.

We value reliability, strong communication, and a detail-oriented approach. On-the-job training is provided, with opportunities to grow within the Pomeroy group of hotels.

Qualifications

• Previous experience in housekeeping, laundry, or hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Responsibilities

• Maintains a friendly, attentive, and professional demeanor during guest encounters and responds appropriately to guest complaints.
• Ensures the guest linens, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift starts with a well-organized and stocked laundry room, including par stocks of cleaning and laundry chemicals, tidy storage, dust-free surfaces, sparkling floors, and no linen on the floor.
• Tracks maintenance and repairs on laundering equipment and keeps an updated inventory of laundry supplies.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Skills

Attention to detail

Strong communication

Customer service

Job description

We are looking for a Laundry Attendant to join our team!

If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!

Job Description

As a Laundry Attendant, you have the authority to exceed guest expectations by creating “picture-perfect” guest linens. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. The cleanliness and comfort of a hotel are often tied to the cleanliness, condition, and softness of the bath and bed linen; this is vital to each guest’s overall satisfaction.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the guest linens, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift starts with a well-organized and stocked laundry room, including par stocks of cleaning and laundry chemicals, tidy storage, dust-free surfaces, sparkling floors, and no linen on the floor.
• Tracks maintenance and repairs on laundering equipment and keeps an updated inventory of laundry supplies.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Experience/Passions/Education

• Previous experience in housekeeping, laundry, or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.This position will require periods of independent work and the ability to lift up to 30 lbs.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.