Landscape Sales & Account Manager

The Grounds Guys of Barrie; Barrie; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a vibrant company that values its people and fosters a family-like atmosphere! This exciting Sales/Account Manager role involves driving sales through strategic customer acquisition and retention, while also nurturing client relationships. You will oversee landscape project planning, conduct site inspections, and prepare proposals that meet client expectations. With opportunities for growth and a supportive team environment, this position is perfect for someone passionate about landscaping and eager to make a difference. If you're ready to embrace change and contribute to a culture-driven organization, this is the role for you!

Benefits

Company car

Paid time off

Incentive program

Company events

Company phone

Qualifications

• Proven sales record with strong client relationship skills.
• Experience in data entry and administration is essential.

Responsibilities

• Oversee custom landscape project planning and design.
• Build and maintain relationships with clients and contractors.
• Conduct site inspections and prepare professional proposals.

Skills

Sales expertise

Client nurturing skills

Multi-tasking abilities

Excellent communication skills

Problem-solving skills

Organizational skills

Time management skills

Education

2+ years of sales experience

2+ years of data entry and administrative experience

Tools

CRM tools (specifically LMN)

Job description

Benefits:

• Company car
• Competitive salary
• Paid time off

At the Grounds Guys, we grow our people to grow our business because we believe that phenomenal people make great companies!

Do you want to be part of a big company with a “small town attitude” and a “family feel”? Do you love sales and interacting with people? Do you want to work where you make a difference in people’s lives? Are you hungry for an environment where you can do what you’re great at? Are you willing to embrace change and grow organically? If you answered yes to any of these questions, keep reading!

The Sales/Account Manager position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running, you will need a successful record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed!

This position offers an opportunity to grow and prosper within a successful company. The responsibilities of a Landscape Sales/Account Manager at Grounds Guys can be separated into five distinct sections. In each section, an outline of duties (that are included but not limited to) has been provided.

Operations:

1. Oversees planning and design efforts associated with custom landscape projects.
2. Provide design direction and technical guidance to both the client and team members. Serves as a point of communication with industry professionals, including construction contractors, suppliers, and more.
3. Maintain keen awareness and provide candid feedback on customer relationship and the customer’s perceptions of the product and service being provided, to maximize customer retention.
4. Communicate to appropriate parties any problem areas and work to find immediate resolution.
5. Conduct customer walk-throughs, and collect payments if necessary.
6. Prospect for new business, developing relationships with builders, developers, property managers, and others. Plans and maintains adequate cold and warm calls/leads to cover market.
7. Represents Company at various events, organizations, and associations for the purpose of building relationships that lead to new business. Acts in capacity of Company representative and develops community ties to enhance public image and brand of the Company. Maintains positive relations with other companies in the industry and related industries.

Estimating / Sales:

1. Design and sell custom residential landscapes, outdoor living spaces, garden and planting designs, lighting systems, and more to qualified homeowners, builders, developers, etc. that meet or exceed our ideal customer.
2. Build and maintain professional relationships with our clients, builders, and sub-contractors to be able to better communicate with them throughout the project and beyond.
3. Conduct site inspections and assessments to help ensure smooth execution of the job.
4. Prepare and present proposals in a complete and professional manner, according to company standards and expectations.
5. Ensure all estimates are prepared and approved as needed prior to presenting to the client.
6. Sell work within approved margin guidelines to achieve targeted job costs and profit margins.
7. Respond to all inquiries and requests for bid in a timely manner.
8. Maintain record and tracking of all proposals in progress and timely follow-up to maximize sales opportunities. Aggressively pursue all proposals in progress.
9. Maintain a company-owned database of current customers, prospective customers, and past customers to support the marketing and sales effort.
10. Monitor installation and work closely with production staff regarding scheduling, quality, and customer service.
11. Anticipate customer needs with positive solutions in a timely manner, assist in the sales of change orders and extra contracted work.

Design:

1. Meet with Clients to work hand in hand with them through every stage of the design process to recognize their wants, needs, and desires for their landscaping project.
2. Communicate specifics of material selections, construction timelines, expectations for product performance, and any other necessary communication as needed.
3. Work as a liaison between the Client and production staff to communicate specific project-related details, layout, and design intent.
4. Present designs to customers, sales staff, and production staff.
5. Use your creativity to develop designs that are unique and reflect both form and function.

Take-offs:

1. Provide accurate measurements for existing property lines, structures, plant materials, and all other important and necessary information.
2. Provide accurate quantities for all materials necessary to complete the project. Plant materials should include proper sizing to keep the scale of the landscape, home, and surroundings consistent.
3. Provide accurate measurements for all turf, landscape planting, and hard surface areas.
4. Provide accurate and detailed information about the additional landscape features on the property.
5. Note all items that accurate measurements could not be provided.

Production Support:

You will be working as a team, directly with the Operations Manager from the start of the project through the final walkthrough to provide the very best finished product and an exceptional client experience.

1. Coordinate, facilitate, and participate in a weekly site visit or multiple site visits to communicate specific project information and your vision to the Client, Project Manager(s), and Crew Leader(s).
2. Provide any communication that is important to the project with the production team in the work folder.
3. Be available for site visits, phone calls, or project meetings as the project continues. You will be consulted with any questions that may arise during the project.

Core Attributes:

1. Energetic self-starter and demonstrates initiative without direct oversight.
2. Passionate about landscaping.
3. Goal oriented.
4. Thinks outside of the box.
5. Excellent communication and interpersonal skills.
6. Excellent organizational skills.
7. Excellent time management skills.
8. Ability to present an effective sales presentation – written and verbal.
9. Keen eye for detail requirements of estimating and preparing proper bids.
10. Ability to lead and inspire others.
11. Results and action-oriented.
12. Sales and growth-oriented.
13. Effective problem-solving skills, ability to handle adversity, and to come up with solutions.
14. Performs and demands excellent quality in work.
15. Ability to work effectively as part of a team so that we all can learn, grow, and excel.
16. Ability to effectively and efficiently provide great customer service and have the ability to take steps to help clients with their needs.
17. Focus on learning and growth.
18. Proficient with computers and technology.

Additional Information

Grounds Guys is a culture-driven company that offers a variety of company perks:

• Paid Time Off
• Company Vehicle
• Company phone or direct line
• Incentive Program
• Company events

Specific Qualifications:

• Intermediate Knowledge of CRM tools (specifically LMN an asset)
• 2+ Year Sales experience
• 2+ Year Data entry and administrative experience
• Knowledge of the landscaping industry an asset

If this position sounds like a good fit for you, then apply online or email your resume to [e-mail]! Anticipated start date for this position is between February 15th and March 1, 2025.

***Only candidates who have been selected for interviews will be contacted.