Land Mobile Radio Technician

By Light Professional IT Services LLC; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled LMR Technician to support critical communication systems for first responders. This role involves maintaining and troubleshooting Land Mobile Radio systems, ensuring operational readiness in challenging environments. The technician will work independently, providing essential support to ensure safety and efficiency in communication during emergencies. If you have a strong background in radio systems and a commitment to excellence, this opportunity offers a chance to make a significant impact in a vital mission.

Qualifications

• 5+ years of experience with Harris or Motorola radio systems required.
• Proficient in Motorola Astro25 v7.11 and related configurations.

Responsibilities

• Determine infrastructure problems and perform repairs on LMR systems.
• Provide maintenance coverage 24/7 and respond to critical failures.

Skills

Harris radio systems

Motorola radio systems

Preventative maintenance

Technical troubleshooting

Operational testing

Education

Associate's Degree

Tools

Motorola Astro25 v7.11

Motorola Unified Event Manager (UEM)

Motorola User Configuration Manager (UCM)

Motorola Zone Configuration Manager (ZCM)

Motorola MCC 7500

Job description

Company Overview

The U.S. Army has a requirement for Land Mobile Radio (LMR) System Maintenance Support for the Network Enterprise Center (NEC) at Fort Irwin, CA. The maintenance of the LMR system is highly important and urgent due to Fort Irwin’s location, tactical mission, families & civilian workforce. Fort Irwin (located in the Mojave Desert) is the size of the state of Rhode Island and isolated from fully operating hospitals and communities. The LMR system is the link between deploying first responders and the patients receiving major medical care, assisting in saving military and civilian lives. Without a good working LMR, it can be catastrophic. By Light is looking for a LMR Technician that can work on their own and support this mission.

Responsibilities

• Determine infrastructure problems, replace components, ship malfunctioning equipment for repair, perform post-installation tests.
• Provide advanced replacement of equipment deemed inoperative or in need of repair by providing overnight or next business day replacement of inoperative Original Equipment Manufacturer (OEM).
• Provide maintenance coverage 24 hours per day, 7 days a week (including holidays) during the period of performance and during subsequent maintenance years.
• In the event of a mission-critical major system failure and/or major site failure, respond within four (4) hours after notification.
• Respond to non-emergency issues within 24 hours.
• Replace and repair fixed infrastructure equipment at the site during the service/maintenance period.
• Perform semi-annual system preventive maintenance and analysis to keep the system working at an optimum level.
• Provide operational testing and alignment, as applicable, on infrastructure and fixed network equipment to ensure the equipment meets original manufacturer's specifications.
• Remove any oil, dust, and/or foreign substances from the equipment, clean filters if applicable, perform corrosion control, and measure, record, align, and make all applicable equipment parameter adjustments, including frequency modulation in accordance with the best commercial practices.
• Perform operator level preventative maintenance on uninterrupted power supplies (UPS), generators, and air-conditioned units.
• Coordinate with vendors for semi-annual maintenance and replacement of defective or needed repairs for UPS, generators, and air-conditioners.
• Coordinate with vendors for filling propane tanks and generators.

Required Experience/Qualifications

• Education/Experience: AA with 5+ years’ experience with Harris or Motorola radio systems.
• Must be proficient and skilled with Motorola Astro25 v7.11 LMR Systems, Motorola switching and router configuration methods and practices, Motorola v7.11 Unified Event Manager (UEM), Motorola v7.11 User Configuration Manager (UCM), Motorola v7.11 Zone Configuration Manager (ZCM), Motorola MCC 7500 Admin and Dispatch configurations.
• Must be qualified to service, maintain, and install equipment according to the standards established by the equipment manufacturer.
• Must have a valid driver license and be capable of driving on road locations with steep, narrow, and rough terrain.

Special Requirements/Security Clearance

• By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.