Position Snapshot
Business area: Nestle Canada Inc
Job title: Lab Technician
Location: London, ON located at 980 Wilton Grove Rd, London, ON N6N 1C7
Benefits
- Comprehensive Health & Dental Benefits, including short-term and long-term disability, optical coverage, life insurance, and AD&D
- Bonus eligibility
- Company matched pension plan
- Overtime paid at time and a half, with double time on Sundays
- Corporate discounts
- Employee & Family Assistance Program (EFAP)
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Company Store with employee pricing on Nestlé, Nespresso, and Purina products
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
- FREE ice cream in the cafeteria available for you to eat during your break
Position Summary
We are looking for a Lab Technician based at our London Ice Cream Factory, reporting into the Quality Assurance Supervisor. This role is part of the Quality Assurance team and will be responsible for performing various lab analyses, documenting results, and contributing to a safe and quality product for our consumers.
A day in the life of a Lab Technician:
- Follow all job-related guidelines and procedures for personal safety, food safety, environment, and company security (including but not limited to use of PPE, Hazard Analysis, chemical spills, recycling) as required. Be a role model for Quality and GMPs.
- Work in a manner that provides maximum safety to yourself and your fellow associates
- Follow NCE (Nestlé Continuous Excellence) principles
- Perform routine lab analysis and QA duties following the Quality procedures and standards including analysis of samples, micro plating, and chemical analysis
- Document results (e.g., in SAP) and organize test results for records review and analysis
- Calibrate and maintain lab equipment, including housekeeping, cleaning, and 5S
- Perform daily records review of raw material, in-process, and finished product quality data
- Responsible for the release of materials meeting quality specifications
- Perform tests on pre-operational microbiological samples, review test results, coordinate corrective actions, and manage test data
- Communicate results to other departments within the factory
- Responsible for blocking any product that does not meet quality specifications
- Work with other departments to initiate corrective actions and conduct root cause investigations
- Responsible for sensory panels and related duties
- Adhere to Quality Monitoring Scheme (QMS) and implement corrective actions in case of deviations
- Manage, update, and ensure synergy between SAP, DMO, and QMS systems
- Ensure compliance with Nestlé internal standards and external standards
- Follow GMPs to prevent product contamination with foreign materials, bacteria, or allergens
- Champion a non-negotiable attitude for Quality and Safety
Other duties as assigned by management.
What will make you successful?
- B.Sc. in biology, microbiology, chemistry, nutrition, or a related science/food field, or a College diploma in a similar field
- Relevant laboratory work experience
- Experience with analytical methods and performing physical, chemical, and microbiological tests
- Excellent communication skills for effective interaction within and outside the department
- Great attention to detail to ensure quality and safety
- Proficiency in Microsoft Office programs (Outlook, Excel)
- Ability to work independently with minimal supervision
- Strong organizational skills and decision-making ability
- Interpersonal skills and team success orientation
- SAP knowledge is an asset
- Knowledge of Microsoft Power Platform & AI tools is an asset
We offer a friendly, supportive team environment with opportunities for growth and career development in Quality Assurance.
Nestlé is an equal opportunity employer committed to diversity and inclusion. Please inform HR of any accommodations needed during the recruitment process. We value your application and will contact only those selected for interviews.
Our top priority is the health and safety of our employees, visitors, and partners. We are Nestlé, the world's largest food and beverage company, with a global presence and a commitment to respect, diversity, and a healthier future. Learn more at www.nestle.com.