Lab Patient Technician - Full Time - North York, ON

Colonial Group; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Colonial Group in Toronto is seeking a Lab Patient Technician to manage the specimen collection process from greeting patients through to preparation for transportation.

You will perform phlebotomies, monitor ECGs, and handle special test collections while maintaining patient privacy and documenting all steps. Strong communication, typing at least 40 wpm, and reliable data entry are essential as you support clinicians and ensure accurate processing.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy

ECG training

Data entry

Customer service

Computer skills

Typing 40 wpm

Education

Graduate of an approved Laboratory Assistant program or equivalent

Job description

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Full Time
Schedule: Mon to Fri 8:15-4:15 and every other Saturday7:30 -12:30
Additional requirements: Candidate needs to be flexible to cover shifts between 7:00 to 5:00pm as needed. Candidate must have valid driving license and a car as sometimes needed to cover the region. Candidate must have fast typing skills as the job require to do data entry also
Number of Positions: 1
Start Date: ASAP

Your responsibilities will include:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What you will bring to the role:

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations
• Strong empathy, flexibility, adaptability to change, and problem solving skills
• Ability to maintain the strictest standards of patient privacy and confidentiality.