L'Occitane - Part Time Beauty Host 16 Hours

The Learning Shop; Bluewater; Hybrid; CAD 22,000 - 28,000; Part time

Job summary

L'Occitane in Ontario is seeking a Part Time Beauty Host (16 hours) to join our boutique team and help deliver an exceptional shopping experience while supporting sales targets. You will coach associates, maintain product knowledge, assist in events, and ensure excellent service at the POS.

The role emphasizes proactive selling, KPI achievement, and adherence to company standards. Experience in retail sales is preferred; ability to work weekends and events including wine tasting and stock checks

Qualifications

• Retail sales experience preferred.
• Able to meet KPI targets and support boutique objectives.
• Good knowledge of beauty products and brands.
• Willingness to work at weekends and during events.

Responsibilities

• Provide exceptional customer service and assist in coaching associates.
• Meet or exceed personal KPI targets and support team goals.
• Maintain product knowledge and advise on campaigns and offers.
• Support events, merchandising, and stock checks as needed.
• Operate the POS system accurately and handle transactions.

Skills

Customer service

Sales ability

Team collaboration

Product knowledge

POS proficiency

Communication skills

Tools

POS system

Job description

L'Occitane - Part Time Beauty Host 16 Hours

• L'Occitane - Part Time Beauty Host 16 Hours

Job Description:

Position Description

Working as part of a team and assisting Boutique management to meet or exceed the performance and sales targets set by the Company. Providing customers with an exceptional shopping experience in our Boutiques and assist in coaching new and existing Associates

Major Responsibilities

Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.

Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager and motivate other Associates to achieve their own KPI’s to contribute to the success of the Company.

Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers. Assist in the ongoing coaching of the teams product knowledge & understanding

Support in-Boutique and external customer events

Adhere to Company policies and procedures at all times and act an advisor on process/policy when required. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.

Support Boutique management in all aspects of administration and reporting

Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required

Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area

Support the Boutique Management with security and general Health & Safety management & monitoring

Performing any other tasks required by Boutique Management to support the needs of the business

Effectively use the Point of Sale (POS) system to process all transactions without error

Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do

Offer & provide demonstrations (including hand massage) to all customers

. Offer & serve refreshments, including wine on weekends and at special event.

Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required

About The Applicant:

Confident and effective communication and listening skills

Able to demonstrate pro-active selling ability

Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives

Ability to make decisions independently as well as work effectively within a team

Reliable, honest and flexible

Positive and friendly attitude. Consistent ability to operate at your best

What we need from you:

Previous experience in a retail sales role(preferred but not essential)

• E xperience opening & closing a retail store highly desirable

Good knowledge of the beauty industry – previous experience an advantage

Able to give examples of previously achieving targets and KPI’s