L&D Designer/Developer IV

Robertson & Company Ltd.; Toronto; Hybrid; CAD 72,000 - 83,000; Full time

Job summary

Robertson & Company Ltd. in Toronto, ON seeks an experienced L&D Designer/Developer IV to lead performance consulting and develop long-term learning strategies. The role focuses on diagnosing capability gaps, building strategic roadmaps, and partnering with executives to deliver learner-centric outcomes.

Responsibilities include shaping advisory services, managing assets, and coordinating with HR partners to ensure successful rollout and sustainment of learning programs in a hybrid environment.

Qualifications

• University degree required.
• 8-10 years in Branch Banking and/or training, learning, or colleague development.
• Familiar with the L&D space and learning consultation experience.
• Vendor relations and negotiation abilities.
• Ability to build strong relationships with stakeholders.
• Experience with learning solutions and onboarding processes.
• Compliance and project work experience.
• Adult learning principles knowledge.
• MS Office Suite including Excel pivot tables.

Responsibilities

• Lead performance consulting and needs analysis to diagnose gaps and develop solutions.
• Negotiate and influence business leaders and HR partners to align learning needs with strategy.
• Provide learning advisory and thought leadership on innovative learning solutions and modalities.
• Develop and execute long-term learning strategy, roadmaps, and asset portfolios.
• Build business cases for learning development and rollout plans with senior management.
• Ensure L&D workstreams are staffed and resourced to support initiatives.
• Inventory learning assets mapping to capabilities to support business outcomes.
• Collaborate with stakeholders to align long-term learning plans and roadmaps.
• Align learning strategies with evolving business needs and sustainment models.
• Manage issues or escalations related to the learning strategy within the portfolio.
• Develop relationships with external learning partners for best-in-class services.
• Attend industry committees/conferences for learning professionals.
• Identify process improvements to reduce costs or increase capacity.
• Report progress on learning assets and strategies to support business needs.
• Seek feedback from users and COE leads; stay current with trends.

Skills

Learning consultation

Negotiation skills

Relationship building

Learning solutions

Onboarding experience

Compliance experience

Project work

Adult learning

MS Office

Excel skills

AI tools familiarity

Workforce management

Branch banking familiarity

Education

University degree

Tools

MS Office Suite

AI tools / Copilot

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled L&D Designer/Developer IV to join our client in support of an existing vacancy.

Contract Period: 12 months

Pay Rate: Starting form $52 per hour

Location: Toronto, ON

Location Type: Hybrid

Business Hours: Monday-Friday, 8:30 AM to 5:00 AM

Job Responsibilities

• Lead performance consulting and conduct needs analysis to diagnose gaps and develop effective solutions to address capability development needs
• Negotiate, influence, and build strong relationships with business leaders, subject matter experts, and HR partners to understand business strategy and evolving learning needs
• Provide learning advisory and thought leadership to key stakeholders, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities, and recommended solutions and rollout plans
• Develop and execute the long-term learning strategy & plan and associate roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and delivers a great learner experience
• Build the business case for learning development and define the rollout plan in collaboration with the business senior management and other partners
• Partners with L&D stakeholders to ensure L&D workstream is appropriately staffed and resourced to support the initiative
• Inventory and identify learning assets that map to new or existing capabilities to support business outcomes
• Interact, collaborate and help influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned
• Proactively align learning strategies to the capabilities needed to address evolving business needs
• Act as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans
• Manage issues or escalations in relation to the learning strategy within the portfolio
• Develop and leverage relationships with external learning partners on best-in-class learning services
• Align to enterprise frameworks or methodologies that relate to business architecture activities within the business area
• Attend and participate in internal and external industry committees and/or conferences for learning professionals
• Identify and implement process improvements that reduce costs or create capacity within learning development and delivery
• Provide updates and report on the development of learning assets and materials as well as progress of the overall learning strategy to support the business needs
• Actively seek feedback from users and support areas including the various COE leads
• Keep abreast of emerging issues, trends, and evolving business requirements and assess potential impacts
• Act as a learning expert / lead, integrating cross-function understanding within their own field of specialty
• Ability to perform detailed needs assessment at the organizational, team and project level
• Ability to scan the market and provide best-practice research and insights on a broad range of topics
• Enjoy working on complex issues and generating business-oriented, creative solutions
• Strong planning and project management skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities while maintaining accuracy through attention to detail
• Ability to build and deliver executive-level presentations based on research and analysis
• Understand performance consulting methodologies and adult learning best practices
• Ability to build and maintain relationships with diverse stakeholders including executives, programming support, external partners and vendors

Experience & Qualification Requirements

• University degree required
• 8-10 years of Branch Banking and/or training, learning, or colleague development
• Familiar with the L&D space
• Learning consultation experience
• Vendor relations experience
• Negotiation skills
• Ability to build strong relationships
• Learning solutions experience
• Onboarding experience
• Compliance experience
• Project work experience
• Adult learning principles experience
• MS Office Suite experience, office 360, teams, word
• Intermediate Excel experience – pivot tables, chart, some formulas
• Knowledge and experience utilizing AI tools, Copilot
• Understanding workforce management
• Familiarity to branch banking

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.