Keyholder - Hourly - Fossil Square One

Fossil Group, Inc.; Mississauga; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits

Paid time off

Employee discounts

Job summary

Fossil Group in Mississauga, Canada, seeks an enthusiastic Third Key Holder to lead a fashion retail team, deliver an exceptional store experience, and drive sales. You will align daily tasks with business needs, coach staff, and uphold the brand’s standards of service and presentation.

The role emphasizes teamwork, professionalism, and a proactive approach to training and motivating the team, with a strong focus on customer satisfaction and brand loyalty.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Passion for delivering exceptional customer experience.
• Professionalism and sophistication in the role.
• Team-centric leadership that motivates talent.
• Ability to build brand loyalty and help people succeed.
• Strong written, verbal, and presentation skills.
• Collaborative yet self-motivated and adaptable.

Responsibilities

• Observe and coach the team to deliver an exceptional store experience.
• Align daily activities with business needs to achieve sales goals.
• Lead by example and foster a positive environment; promote teamwork.

Skills

Retail experience

Customer service

Team leadership

Brand alignment

Communication

Job description

100 City Centre Dr, Mississauga, ON L5B 2C9, Canada

Job Description

Posted Saturday, August 1, 2026 at 10:00 AM | Expires Sunday, September 27, 2026 at 9:59 AM

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity , Grit , Curiosity , Humor , and Impact . If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make An Impact

Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humor, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who You Are

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail] .

100 City Centre Dr, Mississauga, ON L5B 2C9, Canada