Key Leader – Fashion Retail, Customer Experience & Growth

Fossil Group; Richmond; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil Group is seeking a Third Key Holder in Canada to support store leadership and drive exceptional guest experiences. You will observe, coach, and align with business needs to achieve sales goals while fostering teamwork and a positive store environment.

Ideal candidates bring 1–2 years of retail experience, a passion for premium customer service, and a professional, brand-conscious approach. Bachelor’s degree is preferred. Growth opportunities and employee discounts are offered.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Strong customer experience orientation and communication.
• Team-oriented leader who motivates talent.
• Willing to learn and adapt to business needs.

Skills

Retail experience

Customer service

Brand loyalty

Communication skills

Team leadership

Adaptability

Education

Bachelor’s degree preferred

Job description

Fossil Group is seeking a Third Key Holder in Canada to support store leadership and drive exceptional guest experiences. You will observe, coach, and align with business needs to achieve sales goals while fostering teamwork and a positive store environment.

Ideal candidates bring 1–2 years of retail experience, a passion for premium customer service, and a professional, brand-conscious approach. Bachelor’s degree is preferred. Growth opportunities and employee discounts are offered.