Key Holder - Toronto Hazelton FSS

Brobston Group; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Career progression

Training programs

Job summary

Brobston Group in Toronto is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager. You will coach and mentor the sales team, modelling behaviours that deliver inspirational, authentic, personalized customer service to achieve sales and service targets.

You will manage cash reconciliation, open and close the store on a rota, and contribute to a culture of diversity and excellence. This role offers progression, training, and a competitive remuneration and benefits

Qualifications

• Proven retail experience required.
• Ability to provide inspirational, authentic, personalized customer service.
• Previous supervisory experience including coaching/mentoring others is desirable.

Responsibilities

• Lead by example to deliver outstanding customer service and achieve targets.
• Support Store Manager/Assistant Manager in daily store operations.
• Carry out start/end of day cash reconciliation and rota-based opening/closing.

Skills

Coaching & mentoring

Customer service

Leadership

Cash handling

Communication

Education

Tools

POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview