Key Account Representative

FHLB Des Moines; Calgary; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Pension plan

RRSP & TFSA

Professional development

Product discounts

Job summary

Sysco is seeking a results-driven Sales Representative in Calgary to drive profitable growth within assigned accounts. You will execute account plans, collaborate with Business Development Managers, and engage experts to improve win rates.

You will research customer needs, propose a mix of products and services, and manage a robust pipeline with data-driven insights. You will also navigate contracts, ensure compliance, and participate in customer events, meetings, and training sessions.

Qualifications

• 2+ years of sales experience is required.
• Ability to cultivate relationships and grow sales.
• Strong financial and business acumen to plan and execute business plans.
• Experience in consultative selling, networking and negotiations.
• Excellent communication and interpersonal skills.
• Proven organizational and project management abilities.
• Ability to use proprietary CRM tools for planning and forecasting.
• Understanding and managing contract compliance.
• Strong analytical problem-solving and data interpretation.
• Proficiency with MS Office applications.

Responsibilities

• Deliver sales targets established in a detailed account plan.
• Drive penetration and minimize lost business for profitable growth.
• Engage Experts to improve closed/won sales performance.
• Collaborate with Business Development Managers to support growth.
• Research customer needs and develop a mix of products/services.
• Manage pipeline of penetration opportunities with product recommendations.
• Understand and enforce customer contracts, ensure compliance.
• Track expiring contracts and participate in building new Master Service Agreement.
• Offer value-added services to support growth and loyalty.
• Stay informed on market conditions, products, prices and sales; share insights with customers.
• Answer questions about products, prices, availability, and uses.
• Provide product information and training to customer personnel.
• Communicate with Sysco and Specialty Companies to maximize customer experience.
• Participate in company functions, visits, and events.
• Attend sales and district meetings.
• Review daily/weekly reports and sales/gross profit data.
• Use Sysco CRM for planning and forecasting sales growth and maintaining files.
• Comply with Sysco Food Safety Policy and procedures.
• Work safely and report hazards to supervisor.
• Perform other duties as assigned.

Skills

Sales experience

Relationship building

Financial/business acumen

Consultative selling

Negotiation

Communication skills

Organizational skills

CRM tools

Contract compliance

Data analysis

Microsoft Office

Driver's license

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Job description

Responsibilities

• Deliver the sales targets established in a detailed account plan
• Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
• Engage Experts to improve closed/won sales performance
• Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
• Research customer business needs and develop a mix of products and services to meet these needs
• Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
• Understand Customer contracts and enforce compliance mutually
• Track expiring contracts and participate in building of new Master Service Agreement
• Offer value-added services to Customers as needed to help support growth and Customer loyalty
• Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service
• Answer customer’s questions about products, prices, availability and product uses
• Provide product information and practical training to customer personnel
• Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
• Participate in company functions, customer visits and customer events
• Attends and participates in general sales and district meetings
• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
• Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Skills

• Minimum of 2 years’ experience in sales
• Completion of post-secondary education or equivalent experience; CPSA designation is preferred
• Proven ability to cultivate relationships and grow sales
• Strong financial and business acumen and ability to properly plan and execute business plans
• Demonstrated skills in the area of consultative selling, networking and negotiations
• Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Ability to understand and manage compliance to contracts
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Valid driver’s license in good standing with access to a vehicle is required.

Certifications

Education Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

2+ years of experience

Physical Demands

Ability to travel by car. Ability to sit, stand, and walk for extended periods. Ability to use a computer and communicate effectively.

Travel Requirements

0-25%

Employment Equity

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities. At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We’re better together.

Company Overview

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Our Purpose: Connecting the world to share food and care for one another Our Mission: Delivering success for our customers through industry-leading people, products and solutions Our Identity: Together we define our future of foodservice and supply chain.

Benefits

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts

• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups (*benefits may vary based on location or bargaining unit)

Additional Information

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process.

This Job Requisition is for an existing vacancy.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home.

Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations.

For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion.

Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.