Key Account Manager - Vancouver, BC

Indigo Natural Products Management; Vancouver; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Base salary CAD 75,000–100,000 per yr

Annual performance-based bonus

Health and dental benefits

Paid time off

Leadership development

Job summary

Indigo Natural Products, based in Vancouver, BC, seeks a results-driven Key Accounts Manager to lead national accounts and build strategic partnerships across the Canadian market. You will drive growth, optimize trade spend, and collaborate with internal teams to deliver effective brand and category strategies.

The role requires strong relationship-building, sales planning, and a proactive approach to expanding our exciting natural and organic portfolio.

Qualifications

• 3+ years of related sales or marketing experience in the CPG industry.
• 3+ years of managing major retailers and accounts across Western Canada.
• Degree in Business or Marketing is an asset.

Responsibilities

• Develop and implement sales KPIs and other metrics; provide summaries as required.
• Assist in achieving or exceeding sales and marketing objectives annually.
• Manage relationships with key accounts and support demand creation at consumer level.
• Identify and develop new business opportunities to grow brand consumption.
• Create fact-based, analytical, compelling sales presentations and insights.
• Comply with SOPs and company policies; uphold Indigo brand culture.

Skills

Sales experience

Account management

Communication

Organized

Financial fundamentals

MS Office

Education

Business/Marketing degree

Tools

Microsoft Office Suite

Job description

Indigo Natural Products, a division of Concord National LLP, is a leading Canadian natural products broker specializing in representing natural and organic brands across all channels of the Canadian retail market. Our portfolio includes an exciting mix of leading brands—many you may already recognize from your own pantry — including Farm Girl, Bob's Red Mill, Chosen Foods, and Diva, to name a few.

Backed by more than 50 years of experience, Concord National LLP helps brands grow and succeed in the Canadian market. Through our three divisions—Concord National, Indigo Natural Products, and STACK Merchandising—we provide integrated sales, retail coverage, import, distribution, and coast-to-coast merchandising services that connect brands with major retailers and independent stores nationwide.

Our Indigo team is looking for an experienced Key Accounts Manager based in Vancouver, BC. If you’re a results-driven, relationship-focused CPG professional who is passionate about building strong customer partnerships, identifying growth opportunities, and representing an exciting portfolio of natural and organic brands, we’d love to hear from you.

Why Join Us?

At Indigo Natural Products, you’ll work with leading natural and organic brands, collaborate with passionate industry professionals, and have the opportunity to make a meaningful impact in the Canadian CPG market. We offer:

• A dynamic, collaborative environment where your ideas and contributions matter
• Base salary range of $75,000 - $100,000, commensurate with experience
• Annual performance-based bonus
• Comprehensive health and dental benefits
• Paid time off, including vacation and personal days
• Ongoing leadership development and professional growth opportunities

Our values inspire our vision and shape how we work every day: We put people first. We’re responsible. We work intelligently. We connect.

The Opportunity

As Key Account Manager, you will lead a portfolio of high-profile national accounts, building strategic customer partnerships and identifying opportunities to drive sustainable growth. You will be accountable for delivering sales and trade-spend objectives while bringing together internal and external partners to successfully execute brand and category strategies and strengthen the overall customer experience.

Key Roles and Responsibilities:

• Under the direction of your supervisor, develop and implement sales KPI’s and other sales metrics; provide summaries to supervisor as required.
• Assist in preparing for, and then achieve or exceed sales and marketing objectives based on annual strategic business planning.
• Develop and manage relationships with key accounts and support them in creating demand at the consumer level.Work directly with all key accounts to optimize program effectiveness and execution.
• Seek, create and develop new business opportunities to build brand consumption.
• Responsible for the development of fact-based, analytical and compelling sales presentations.Provide ongoing education, support, and category management insight.
• Comply with all Standing Operational Procedures and company policies and procedures
• Be an Indigo ambassador, who exemplifies our culture in all internal and external communications and interactions.

Candidate Requirements

Education and Experience

• 3 years + related sales or marketing experience within CPG Industry is essential.
• 3 years + managing major retailer and accounts across Western Canada.Experience working with customers such as Pattison Food Group, London Drugs, Federated Co-operative, Calgary Co-op and other West accounts is preferred.
• University or College Degree in Business, Marketing, or equivalent experience would be an asset

Knowledge, Skills and Abilities

• Driver’s license in good standing with good driving record.
• Communicate in an honest, transparent, and authentic way.
• Take ownership and responsibility for your actions, behaviors, and contributions.
• Ability to self-manage and work autonomously within a group/team environment.
• Ability to manage a high level of detail.
• Highly organized.
• A sound understanding of financial fundamentals.
• A working knowledge of Microsoft Office Suite.

Travel Requirements:

• Frequent travel is required across assigned territory.

Physical requirements:

• Sit for extended periods of time
• Typing on a keyboard for extended periods of time
• May from time-to-time ship/receive samples – carry up to10 lbs.

We thank all applicants for their interest in joining Indigo Natural Products. While we appreciate the time and effort involved in applying, only candidates selected for an interview will be contacted.