Key Account Manager - Vancouver, BC

Collage; Vancouver; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

Indigo Natural Products, a division of Concord National LLP, is seeking a Key Accounts Manager in Vancouver, BC. You will lead a portfolio of national accounts and build strategic customer partnerships.

This role requires travel across the territory, a proven track record in CPG sales, and the ability to develop growth strategies while collaborating with internal teams. Indigo offers a competitive base salary and bonus opportunities.

Qualifications

• 3+ years of sales or marketing experience in CPG.
• 3+ years managing major retailers across Western Canada.
• University or College Degree in Business or Marketing would be an asset

Responsibilities

• Develop and implement sales KPI’s and other sales metrics; provide summaries to supervisor.
• Achieve or exceed sales and marketing objectives based on strategic planning.
• Develop and manage relationships with key accounts and support demand creation at the consumer level.
• Seek, create and develop new business opportunities to build brand consumption.
• Develop fact-based, analytical, and compelling sales presentations; provide education and category insights.
• Comply with SOPs and company policies; be Indigo ambassador in communications.

Skills

CPG sales

Account management

Western Canada experience

Education

Bachelor’s degree in Business or Marketing

Tools

MS Office

Job description

IN Sales Full Time Vancouver, BC Hybrid $75,000 - $100,000 CAD per year

Indigo Natural Products, a division of Concord National LLP, is a leading Canadian natural products broker specializing in representing natural and organic brands across all channels of the Canadian retail market. Our portfolio includes an exciting mix of leading brands—many you may already recognize from your own pantry — including Farm Girl, Bob's Red Mill, Chosen Foods, and Diva, to name a few.

Backed by more than 50 years of experience, Concord National LLP helps brands grow and succeed in the Canadian market. Through our three divisions—Concord National, Indigo Natural Products, and STACK Merchandising—we provide integrated sales, retail coverage, import, distribution, and coast-to-coast merchandising services that connect brands with major retailers and independent stores nationwide.

Our Indigo team is looking for an experienced Key Accounts Manager based in Vancouver, BC. If you’re a results-driven, relationship-focused CPG professional who is passionate about building strong customer partnerships, identifying growth opportunities, and representing an exciting portfolio of natural and organic brands, we’d love to hear from you.

Why Join Us?

At Indigo Natural Products, you’ll work with leading natural and organic brands, collaborate with passionate industry professionals, and have the opportunity to make a meaningful impact in the Canadian CPG market. We offer:

• A dynamic, collaborative environment where your ideas and contributions matter
• Base salary range of $75,000 - $100,000, commensurate with experience
• Annual performance-based bonus
• Comprehensive health and dental benefits
• Paid time off, including vacation and personal days
• Ongoing leadership development and professional growth opportunities

Our values inspire our vision and shape how we work every day: We put people first. We’re responsible. We work intelligently. We connect.

The Opportunity

As Key Account Manager, you will lead a portfolio of high-profile national accounts, building strategic customer partnerships and identifying opportunities to drive sustainable growth. You will be accountable for delivering sales and trade-spend objectives while bringing together internal and external partners to successfully execute brand and category strategies and strengthen the overall customer experience.

Key Roles and Responsibilities

• Under the direction of your supervisor, develop and implement sales KPI’s and other sales metrics; provide summaries to supervisor as required.
• Assist in preparing for, and then achieve or exceed sales and marketing objectives based on annual strategic business planning.
• Develop and manage relationships with key accounts and support them in creating demand at the consumer level. Work directly with all key accounts to optimize program effectiveness and execution.
• Seek, create and develop new business opportunities to build brand consumption.
• Responsible for the development of fact-based, analytical and compelling sales presentations. Provide ongoing education, support, and category management insight.
• Comply with all Standing Operational Procedures and company policies and procedures
• Be an Indigo ambassador, who exemplifies our culture in all internal and external communications and interactions.

Candidate Requirements

Education and Experience

• 3 years + related sales or marketing experience within CPG Industry is essential.
• 3 years + managing major retailer and accounts across Western Canada. Experience working with customers such as Pattison Food Group, London Drugs, Federated Co-operative, Calgary Co-op and other West accounts is preferred.
• University or College Degree in Business, Marketing, or equivalent experience would be an asset

Knowledge, Skills and Abilities

• Driver’s license in good standing with good driving record.
• Communicate in an honest, transparent, and authentic way.
• Take ownership and responsibility for your actions, behaviors, and contributions.
• Ability to self-manage and work autonomously within a group/team environment.
• Ability to manage a high level of detail.
• Highly organized.
• A sound understanding of financial fundamentals.
• A working knowledge of Microsoft Office Suite.

Travel Requirements

• Frequent travel is required across assigned territory.

Physical requirements

• Sit for extended periods of time
• Typing on a keyboard for extended periods of time
• May from time-to-time ship/receive samples – carry up to10 lbs.