Key Account Manager, Specialty, Vaccines

GlaxoSmithKline; Mississauga; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to join their Key Account Management team. This role is pivotal in representing a growing portfolio within the Cardiology, Endocrinology, and Nephrology sectors. You will be responsible for creating and executing strategic plans to build strong relationships with healthcare professionals and institutions. The position emphasizes institutional selling, requiring a deep understanding of local patient journeys and objectives. Join a company committed to uniting science and technology to improve health outcomes and make a meaningful impact in the healthcare landscape of Ontario.

Benefits

Company-leased vehicle

Health benefits

Professional development opportunities

Flexible working hours

Qualifications

• 3+ years in institutional specialty sales with Canadian healthcare institutions.
• Strong understanding of key account management principles and execution.

Responsibilities

• Develop and execute strategic territory account plans for commercial objectives.
• Engage with healthcare professionals to drive program implementation.

Skills

Institutional Selling

Key Account Management

Communication Skills

Analytical Skills

Problem-Solving Skills

Budget Management

Cross-Functional Collaboration

Curiosity

Agility in Dynamic Environments

Bilingual (English/French)

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Are you ready to take your career to the next level? This is a unique and thrilling opportunity to join the dynamic Key Account Management (KAM) team at GSK, where you will play a pivotal role in representing our expanding portfolio to healthcare professionals and healthcare institutions in the Cardiology, Endocrinology, and Nephrology fields. You will be at the forefront of driving impactful initiatives to safeguard patients from vaccine-preventable diseases.

As a Key Account Manager, you will be the business owner for your designated region, responsible for creating and executing a local strategic plan to foster strong relationships with healthcare professionals, institutions, and health systems. This role offers the chance to shape the future of healthcare in Ontario East and parts of Ontario North, with a focus on strategic growth in these essential therapeutic areas.

* The ideal candidate will live in the Ottawa, Ontario area

Primary Responsibilities

• Work with targeted therapeutic HCPs and administrative leaders and healthcare institutions to drive process implementation within programs, accounts, and health systems/networks. (This position focuses on institutional selling with the addition of community outpatient clinics.

• Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.

• Apply an entrepreneurial mindset, innovative approach, and a willingness for bold cross-functional communication & collaboration.

• Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives.

• Develop and execute strategic territory account plans to surpass territory commercial performance objectives.

• Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.

• Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs.

• Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time.

• Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value.

• Identify and leverage internal and external resources to develop and execute tailored customer value.

• Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives.

• Effectively manage territory spends/budgets to ensure optimal impact and ROI.

• Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation.

• Lead and deliver regular performance to objective reviews to commercial leadership.

• Demonstrate a strong understanding and application of the GSK code/values.

• In addition to internal national and regional meetings, overnight travel will be required for external conferences.

Required Qualifications:

• Bachelor’s degree completed.

• 3+ years of experience in institutional specialty sales/KAM roles, working with Canadian healthcare institutions and hospitals with expertise in Cardiology.

• Strong understanding and experience in execution of key account management principles.

• Excellent communication and engagement skills (virtual and live).

• Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels.

• Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen.

• Strength in challenging both self, peers and status quo.

• Self-motivated, agile, entrepreneurial, and committed cross-functional communicator/collaborator.

• Ability to effectively work and thrive in a cross-functional team-based environment.

• Ability to quickly move insights to strategic and tactical implementation.

• Agility to successfully work in a dynamic, complex, and changing environment.

• Skills in budget ownership and ROI analysis.

• Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs.

• Recent Canadian Cardiology, Endocrinology, and Nephrology experience, within the defined territory (minimum 2 years).

• Valid driver's license.

• Ability to travel within territory and domestically as required.

PREFERRED QUALIFICATIONS:

• Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes.

• Bilingual English/French.

**This position requires the employee to drive routinely on company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [e-mail]. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

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