Key Account Manager, Specialty Care Vaccines

GlaxoSmithKline; Mississauga, Calgary; On-site; CAD 80,000 - 120,000; Full time

Job summary

An innovative biopharma company is seeking a dynamic Key Account Manager to join their team in Alberta. This unique role focuses on driving strategic growth in Cardiology, Endocrinology, and Nephrology by fostering strong relationships with healthcare professionals and institutions. You will be responsible for executing local strategic plans and ensuring optimal patient care through impactful initiatives. The position offers the opportunity to shape the future of healthcare while working in a collaborative environment that values your contributions. If you are passionate about making a difference and possess a strong background in institutional sales, this is the perfect opportunity for you.

Benefits

Company-leased vehicle

Health insurance

Flexible working hours

Professional development opportunities

Qualifications

• 3+ years in institutional specialty sales, ideally in Cardiology.
• Strong communication and engagement skills for virtual and live settings.

Responsibilities

• Develop and execute strategic territory account plans.
• Build relationships with healthcare professionals and institutions.

Skills

Institutional specialty sales

Key Account Management

Communication skills

Analytical skills

Problem-solving skills

Organizational skills

Agility in dynamic environments

Budget ownership

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Site Name: Canada - Ontario - Mississauga, Canada – Alberta – Calgary
Posted Date: Apr 23 2025

Are you ready to take your career to the next level? This is a unique and thrilling opportunity to join the dynamic Key Account Management (KAM) team at GSK, where you will play a pivotal role in representing our expanding portfolio to healthcare professionals and healthcare institutions in the Cardiology, Endocrinology, and Nephrology fields. You will be at the forefront of driving impactful initiatives to safeguard patients from vaccine-preventable diseases.
As a Key Account Manager, you will be the business owner for your designated region, responsible for creating and executing a local strategic plan to foster strong relationships with healthcare professionals, institutions, and health systems. This role offers the chance to shape the future of healthcare in Alberta, with a focus on strategic growth in these essential therapeutic areas.
* The ideal candidate will live in the Calgary surrounding area.
** This is an 18-month contract for a Maternity Leave
*** Posting expires on Saturday, May 3, 2025 at 23:59 EST

Primary Responsibilities:

• Work with targeted therapeutic HCPs and administrative leaders and healthcare institutions to drive process implementation within programs, accounts, and health systems/networks. (This position focuses on institutional selling with the addition of community outpatient clinics.)
• Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.
• Apply an entrepreneurial mindset, innovative approach, and a willingness for bold cross functional communication & collaboration.
• Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives.
• Develop and execute strategic territory account plans to surpass territory commercial performance objectives.
• Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.
• Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs.
• Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time.
• Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value.
• Identify and leverage internal and external resources to develop and execute tailored customer value.
• Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives.
• Effectively manage territory spends/budgets to ensure optimal impact and ROI.
• Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation.
• Lead and deliver regular performance to objective reviews to commercial leadership.
• Demonstrate a strong understanding and application of the GSK code/values.
• In addition to internal national and regional meetings, overnight travel will be required for external conferences.

Required Qualifications:

• Bachelor’s degree completed.
• 3+ years of experience in institutional specialty sales/KAM roles, working with Canadian healthcare institutions and hospitals with expertise in Cardiology.
• Recent Canadian Cardiology, Endocrinology, and Nephrology experience, within the defined territory (minimum 2 years).
• Strong understanding and experience in execution of key account management principles.
• Excellent communication and engagement skills (virtual and live).
• Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels.
• Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen.
• Strength in challenging both self, peers and status quo.
• Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator.
• Ability to effectively work and thrive in a cross functional team-based environment.
• Ability to quickly move insights to strategic and tactical implementation.
• Agility to successfully work in a dynamic, complex, and changing environment.
• Skills in budget ownership and ROI analysis.
• Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs.
• Valid driver's license.
• Ability to travel within territory and domestically as required.

Preferred Qualifications:

• Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes.
• Fluent in English.

**This position requires the employee to drive routinely on company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [e-mail]. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.