Key Account Manager - Ontario

Novartis Farmacéutica; Ontario; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading pharmaceutical company seeks a Key Account Manager to enhance access to innovative therapy for prostate cancer patients across Ontario. This role is pivotal in launching new treatment centers, collaborating with healthcare teams, and achieving sales targets. Ideal candidates will have extensive experience in specialty pharmaceuticals and a strong background in account management, with a focus on oncology or nuclear medicine.

Qualifications

• Minimum 5+ years of successful specialty pharmaceutical sales experience.
• Deep understanding of pharmacology or therapeutic knowledge a plus.
• Experience in Key Account Management and development of patient care pathways.

Responsibilities

• Drive sales and account development in assigned territory.
• Build long-term customer relationships and develop Key Account Plans.
• Collaborate within cross-functional teams to streamline patient care.

Skills

Sales Strategy

Customer Relationship Management

Cross-Functional Collaboration

Pharmacology Knowledge

Oncology Knowledge

Education

Bachelor’s degree in science or business

Job description

Location: Ontario #LI-Remote

Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

About the role:
We are seeking an experienced and passionate professional to help expand access to radioligand therapy (RLT) treatment for as many qualified Prostate Cancer patients as possible. As a Key Account Manager in Ontario, Canada RLT, you will launch new nuclear medicine treatment centers, organize multidisciplinary treatment teams, streamline patient care pathways, implement referral systems, and achieve sales KPIs in Ontario Canada through close collaboration with internal and external stakeholders.

The role reports directly into the National Sales Director, RLT and will work closely with the RLT cross-functional team.

Permanent position

About the Role

Key Responsibilities:

• Drive sales, promotion, and account development in assigned territory to meet commercial goals and KPIs
• Enhance customer development strategy through dedicated Key Account Plans for assigned accounts, aligning these to overall Brand Objectives and Strategies
• Build and nurture long-term customer relationships by understanding their needs and proposing relevant solutions
• Develop and execute events or programs aligned with business plans and HCP requirements, either independently or in collaboration with marketing and medical teams
• Support the development of key opinion leaders and HCP champions, including segmentation and profiling, by ensuring timely and accurate data input into the Novartis CRM system.
• Lead the mapping of patient care and referral pathways, collaborating with multidisciplinary teams in key accounts to identify inefficiencies and streamline processes for enhanced patient care.
• Independently collaborate within a highly cross-functional team, effectively managing complexity and multiple priorities
• Meet company set KPIs and metrics. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
• Bachelor’s degree in science or business. Deep understanding of pharmacology or therapeutic knowledge an asset
• Minimum 5+ years of successful specialty pharmaceutical sales experience preferably multinational companies
• Ability to work within a complex environment, juggling multiple priorities
• Preference to candidates with Oncology and/or Nuclear Medicine background
• Capacity to travel sufficiently to meet territory objectives within assigned territory, up to 50% of the time – overnight travel required
• Background in Key Account Management, Development of Patient Care Pathways or Healthcare System Navigation
• Team management experience is preferred

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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