Key Account Manager - Ontario

Healthcare Businesswomen’s Association; Ontario; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading healthcare organization is seeking a Key Account Manager in Ontario to expand access to radioligand therapy for prostate cancer patients. The role involves sales strategy development, collaboration with various stakeholders, and executing key account management plans. Candidates should have a strong background in pharmaceutical sales, preferably within oncology or nuclear medicine, along with excellent relationship management and problem-solving skills.

Qualifications

• Minimum 5+ years of successful specialty pharmaceutical sales experience.
• Understanding of pharmacology or therapeutic knowledge is an asset.
• Candidates with Oncology and/or Nuclear Medicine background preferred.

Responsibilities

• Drive sales, promotion, and account development in assigned territory.
• Enhance customer development strategy through dedicated Key Account Plans.
• Collaborate with multidisciplinary teams to streamline patient care pathways.

Skills

Accountability

Account Management

Commercial Excellence

Customer Engagement

Problem Solving Skills

Team Collaboration

Education

Bachelor’s degree in science or business

Tools

CRM (Customer Relationship Management)

Job description

Job Description Summary

Location: Ontario #LI-Remote

Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

About the role:
We are seeking an experienced and passionate professional to help expand access to radioligand therapy (RLT) treatment for as many qualified Prostate Cancer patients as possible. As a Key Account Manager in Ontario, Canada RLT, you will launch new nuclear medicine treatment centers, organize multidisciplinary treatment teams, streamline patient care pathways, implement referral systems, and achieve sales KPIs in Ontario Canada through close collaboration with internal and external stakeholders.

The role reports directly into the National Sales Director, RLT and will work closely with the RLT cross-functional team.

Permanent position

Job Description

Key Responsibilities:

• Drive sales, promotion, and account development in assigned territory to meet commercial goals and KPIs

• Enhance customer development strategy through dedicated Key Account Plans for assigned accounts, aligning these to overall Brand Objectives and Strategies

• Build and nurture long-term customer relationships by understanding their needs and proposing relevant solutions

• Develop and execute events or programs aligned with business plans and HCP requirements, either independently or in collaboration with marketing and medical teams

• Support the development of key opinion leaders and HCP champions, including segmentation and profiling, by ensuring timely and accurate data input into the Novartis CRM system.

• Lead the mapping of patient care and referral pathways, collaborating with multidisciplinary teams in key accounts to identify inefficiencies and streamline processes for enhanced patient care.

• Independently collaborate within a highly cross-functional team, effectively managing complexity and multiple priorities

• Meet company set KPIs and metrics. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt

Essential Requirements:

• Bachelor’s degree in science or business. Deep understanding of pharmacology or therapeutic knowledge an asset

• Minimum 5+ years of successful specialty pharmaceutical sales experience preferably multinational companies

• Ability to work within a complex environment, juggling multiple priorities

• Preference to candidates with Oncology and/or Nuclear Medicine background

• Capacity to travel sufficiently to meet territory objectives within assigned territory, up to 50% of the time – overnight travel required

Desirable Requirements:

• Background in Key Account Management, Development of Patient Care Pathways or Healthcare System Navigation

• Team management experience is preferred

Skills Desired

Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions