Key Account Manager (Industrial)

FortisBC; Surrey; Hybrid; CAD 111,000 - 131,000; Full time

Benefits offered by this job

Short-term incentive eligibility

Workplace flexibility

Job summary

FortisBC is seeking a results-driven Key Account Manager for the Industrial Accounts team, focusing on Woodfibre LNG. You will manage complex contractual relationships, coordinate gas supply and demand, and work across multiple departments to ensure client satisfaction.

You will develop strategic plans to retain and grow your portfolio, negotiate terms, and communicate renewables and energy programs to customers. Flexible work options are available with a competitive compensation package.

Qualifications

• Bachelor's degree in business or engineering with 4+ years energy sales/marketing experience.
• Proven ability to build long-term sales relationships.
• Excellent negotiation and communication skills.
• Ability to understand industrial engineering concepts related to energy solutions.

Responsibilities

• Develop and implement our business strategy to retain and grow your portfolio.
• Present renewables and energy plan to customers and show how it meets their needs.
• Manage the entire sales cycle for our energy products, including contracts.
• Coordinate with internal teams and external stakeholders across the company.
• Solicit customer feedback to improve energy offerings and services.
• Maintain strong relationships with customers and continuously improve processes.

Skills

Relationship building

Sales experience

Negotiation

Communication skills

Contract management

Industrial understanding

Driver's license

Education

Bachelor's degree in business or engineering

Job description

Branch: Gas

Affiliation: Management & Exempt

Employment Status: Full-Time Regular

Expected Hiring Range: $111,100.00 to $130,700.00 Annually

Short-term Incentive Eligible: Yes

Workplace Flexibility: Yes

Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

You're a relationship builder by nature which people enjoy working with and trust. You believe that customers are the core to achieving business objectives and treat every customer with respect, honesty and integrity to ensure their business needs are your priority. You have strong relationship building and communication skills to build and maintain client relationships. In addition, your strong financial background and contract management skills will help identify and manage commercial risks.

In this role, you will:

As a Key Account Manager within the Industrial Accounts team focusing on Woodfibre LNG, you'll put your skills to work to manage the complex contractual relationship with this client both externally and internally. This role will include a wide array of tasks and responsibilities including daily gas supply and demand to ongoing operational planning and coordination of pipeline operations. You'll use your skills to manage the contract with this exciting new customer and will liaise and work closely with many departments across the company.

• Develop and implement our business strategy to retain and grow your portfolio.
• Communicate our renewables and energy plan, which includes energy efficiency and renewable programs, and technological innovation, to key customers and how it meets their needs.
• Manage the entire sales cycle for our energy suite of products and services, including negotiating agreements and sales contracts.
• Execute our business strategy for our key customers.
• Solicit customer feedback to improve our offerings related to technology, renewables and energy efficiency programs.
• Maintain effective relationships with customers and key internal and external stakeholders and innovate upon internal business processes.

What it takes:

• A bachelor's degree in business, engineering or an equivalent degree from a recognized program, plus a minimum of four years related professional sales and marketing experience in the energy industry or an equivalent combination of education, training and experience.
• An excellent collaborator with a demonstrated ability to build long-term sales relationships.
• A effective communicator with exceptional negotiation skills and talent for turning challenging conversations into positives.
• Strong communication and presentation skills.
• Ability to understand engineering concepts related to industrial processes, equipment and pipeline hydraulics.
• An innovative individual who is passionate about educating and delivering energy solutions to customers to help achieve our business objectives.
• Valid driver's licence.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You're Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles .