Business & Financial Performance Manager

FortisBC; Trail; Hybrid; CAD 72,000 - 85,000; Full time

Benefits offered by this job

Flexible work program

Competitive salary and benefits

Job summary

FortisBC is seeking a Finance professional for a full-time temporary role focused on budgeting, forecasting, and financial analysis within the Customer Service domain. You will lead annual budgeting, develop financial models, and provide strategic insights to ensure regulatory compliance and strong cost management.

The position requires a CPA or equivalent designation and at least four years of related experience in a utility or similar environment.

Qualifications

• Bachelor’s degree in finance, accounting, or a related discipline is required.
• An Accounting Designation (CPA or equivalent) from a recognized program is preferred.
• Minimum of four (4) years of recent, related experience in a financial leadership or analytical role.

Responsibilities

• Understand the organizational structure and the role of Customer Service in the broader business.
• Lead budgeting and forecasting processes for Customer Service and related departments.
• Develop financial models and provide analysis of departmental finances.
• Provide financial oversight to managers and ensure SOX compliance and internal controls.
• Prepare regulatory applications and responses to information requests.
• Support monthly and annual cost and service quality reporting.

Skills

Financial analysis

Regulatory awareness

Education

Bachelor’s degree in finance or accounting

CPA or equivalent designation

Tools

SAP

Business Warehouse

Job description

Branch: Gas

Affiliation: Management & Exempt

Employment Status: Full-Time Temporary

Expected Hiring Range: $52.62 to $61.85 Hourly

Short-term Incentive Eligible: No

Workplace Flexibility: Yes

Temp Duration: September 30, 2028

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

You’re a master at analytics with an ability to turn data into usable information with ease. You’re detail-oriented and an expert in articulating and communicating analyses both verbally and in written form without breaking a sweat.

In this role, you will:

• Understand the organizational structure, key stakeholders, and the role of Customer Service in the broader business.
• Gain familiarity with regulatory frameworks, SOX compliance, and internal financial systems (SAP, Business Warehouse).
• Familiarize, support, and maintain regulatory performance and internal metrics.
• Assist in the coordination and execution of financial activities, including budgeting, forecasting, and variance analysis.
• Support the development of financial models and provide analysis of departmental finances.
• Contribute to monthly and annual cost and service quality reporting.
• Lead the annual budgeting and forecasting process for Customer Service and related departments.
• Provide financial oversight and guidance to managers, ensuring compliance with SOX and internal controls.
• Independently develop and present financial models and scenario analyses.
• Take a lead role in preparing regulatory applications and responses to information requests.
• Provide strategic input into rate design and revenue requirement filings.

What it takes:

• Bachelor’s degree in finance, accounting, or a related discipline is required.
• An Accounting Designation (CPA or equivalent) from a recognized program is preferred.
• Minimum of four (4) years of recent, related experience in a financial leadership or analytical role.
• Experience in a utility, regulated industry, or customer service environment is an asset.
• Strong understanding of financial principles, budgeting, forecasting, and performance analysis.
• Valid BC Driver’s License is required.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles .