Key Account Manager - Clinics

Canopy Growth Corporation; Calgary; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the cannabis industry seeks a Key Account Manager for Clinics in Calgary. This role will manage clinic relationships, drive strategic initiatives, and maintain customer satisfaction while collaborating across departments. Ideal candidates should have 5+ years of experience in account management and strong negotiation skills, with a focus on delivering results in a dynamic environment.

Qualifications

• 5+ years of account management and/or sales experience.
• Strong negotiation and problem-solving abilities.
• Demonstrated ability to build and maintain strong customer relationships.

Responsibilities

• Manage and maintain existing clinic relationships and implement growth opportunities.
• Negotiate and maintain clinic account contracts to ensure ROI.
• Develop and execute promotional and educational campaigns.

Skills

Account management

Negotiation

Project management

Problem-solving

Presentation

Customer relationship management

Fluency in French

Education

Degree in a relevant field

Tools

MS Office

Job description

Join to apply for the Key Account Manager - Clinics role at Canopy Growth Corporation

Join to apply for the Key Account Manager - Clinics role at Canopy Growth Corporation

Get AI-powered advice on this job and more exclusive features.

The Company

At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.

The Company

At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.

Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.

Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!

The Opportunity

Reporting to the Director, Key Accounts & Stakeholder Relations, the Key Account Manager, Clinics is responsible and accountable for managing and maintaining existing clinic customer relationships as well as developing and implementing growth opportunities in a channel that represents over 75% of the total medical business. Acting as the central point of contact and subject matter expert for key accounts within the organization, The Key Account Manager, Clinics leads activities to drive continuous improvement in the customer experience in an environment of increasing customer expectations. The individual will be versed in all areas of the business to successfully interact with marketing, sales, customer care, operations, finance, and legal departments.

Responsibilities

• Assess the overall clinic competitive environment and develop and execute a clinic strategic plan that is aligned to the overall organization’s strategy
• Work with the sales team to conduct territory business reviews, aid in territory planning, and collaborate on key clinic initiatives
• Negotiate, execute, and maintain all clinic account contracts, delivering a favorable ROI and margin for the business
• Plan, forecast, monitor, and achieve clinic account business revenue and defined KPI targets
• Facilitate and manage all clinic account payments including monthly reporting and clinic account communications
• Develop and execute clinic channel promotional, educational and communication campaigns and POAs in partnership with cross-functional departments
• Deliver internal company training and regular performance updates
• Work with internal partners to continuously improve the customer onboarding and follow up experience to improve the customer lifetime value
• Lead solution development and issue resolution efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Proactively engage total clinic account customers including owners, educators, and other staff regularly at the national and local level to maintain and enhance the relationship
  
  

Experience

• 5+ years of account management and/or sales experience
• A degree in a relevant field from an accredited college or university
• Demonstrated tactical proficiency in developing strategic plans including market/targeting assessment, alignment with organizational objectives and KPIs
• Strong leadership to lead and collaborate with a diverse group of cross functional partners
• Demonstrated ability to build and maintain strong customer relationships
• Excellent negotiation and problem-solving ability
• Excellent project management skills
• Excellent presentation and public speaking skills
• Comfort with ambiguity and able to perform in a fast pace and changing environment
• Working knowledge of cannabis and the cannabis industry and/or healthcare related industry an asset
• Valid driver’s license
• Proficient using MS Office
• Fluency in French and English is an asset
  
  

Other Details

This is a full-time role based remotely. Ideal candidates will work remotely from Edmonton or Calgary, however consideration for the right candidate to work remotely from any province across Canada.

We appreciate your interest, and promise to review all applications, but we will only be contacting those who best fit the requirements.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify your Talent Acquisition Partner. Please note, the chosen applicant will be required to successfully complete background and reference checks.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Canopy Growth Corporation by 2x

Get notified about new Key Account Manager jobs in Calgary, Alberta, Canada.

WEG Marathon - Territory Account Manager Alberta

Territory Sales Manager - Southern Alberta - Truck Tire

Account Manager (I - III) - Landmark Software & Services

Account Manager Strategic and Key Accounts

Account Development Manager - The Pittsburgh Paints Company

Account Manager - Staples Promotional Products

Outside Sales Account Manager - Industrial Hydraulics / Fluid Power

Strategic Account Manager, Northern Alberta

National Corporate Account Manager, Quick Service Restaurants

Greater Calgary Metropolitan Area 2 days ago

Account Manager, Corporate Communications – Western Canada

Greater Calgary Metropolitan Area 2 days ago

National Corporate Account Manager, Quick Service Restaurants

Sales Account Manager, Well Construction

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.