Kettle Coordinator

salvationarmyca; Summerside; On-site; CAD 36,000 - 60,000; Part time

Job summary

The Salvation Army in Summerside is seeking a Christmas Kettle Campaign Coordinator for a temporary contract. You will oversee several kettle locations in a local zone, organize staff and volunteers, and ensure shifts are staffed and donations secured.

Salary and travel are tied to the campaign; successful candidates will have customer service and money handling experience, flexibility for mall locations, and a valid PEI Class G driver’s license.

Qualifications

• Minimum one year of related experience or customer service.
• Money handling experience is an asset.
• Experience in office administration.
• Experience with general office equipment; proficient with Word and Excel.
• Valid PEI Class 'G' Driver's Licence and vehicle are required.

Responsibilities

• Oversee multiple Christmas Kettle locations within a geographic zone.
• Organize, direct, and supervise kettle workers and volunteers.
• Ensure adequate staffing prior to and during each shift.
• Record weekly time sheets and secure donations at end of shifts.
• Communicate issues and coordinate with supervisor as needed.

Skills

Customer service

Money handling

Office administration

Word

Excel

Driver's license

Education

High school diploma preferred

Tools

Word

Excel

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets. They organize, direct, and supervise the work performed by Christmas Kettle Campaign Workers. They will also ensure adequate staffing is met prior to and during each shift.

Accountabilities

• Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Provide support in getting Kettles to zone locations prior to staff and/or volunteer's arrival at Campaign onset.
• Ensure all Kettle donations are delivered to secure location at shift completion.
• Communicate daily issues and supply deficiencies to the supervisor.
• Orient and remind staff/volunteers on proper Kettle handling and duties as required.
• Supervise, support and assign (as required) staff and/or volunteers throughout the Campaign.
• Visit locations during shift changes and intermittently.
• Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis).
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Promote, coordinate, and oversee the activities of Christmas Kettle Campaign Worker staff and/or volunteers.
• Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
• Will participate in recruitment of kettle worker staff and/or volunteers.
• Orientation and performance management of kettle worker staff and/or volunteers.
• Coordinate the schedule for kettle staff and/or volunteers and respond to emergency absences, etc.
• Foster and maintain positive working relationships with kettle sites.
• Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations; may deliver and pick-up kettles in an emergency situation.
• Host at a kettle as required, ensuring necessary coverage for breaks, etc.
• Ensure that kettle locations have adequate supplies of literature etc.
• Record statistical data and prepare weekly time sheets as required.
• Post campaign; organize retrieval of all equipment/supplies from various kettle locations.
• Perform other related duties as required.

FINANCIAL AND MATERIALS MANAGEMENT

• Collect donations and petty cash and ensure donations are always kept secure.

WORKING CONDITIONS

This is a temporary position.

Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.

Flexibility in scheduling is required, as the hours may increase as per operational requirements.

Work environment is typically in malls/stores

Standing for long periods will be required and exposure to cold weather

Required to wear appropriate Salvation Army identification.

Local travel is associated with this position.

Education, Qualifications and Certifications

Some high school coursework, completion of high school is an asset.

Experience and Skilled Knowledge Requirements

• A minimum of one year of related experience or working in customer service.
• Money handling experience is an asset.
• Experience in office administration.
• Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
• Valid PEI Class "G" Driver's License, personal vehicle required and insurance, current copy of driver's abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.

Skills and Capabilities

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to multi-task and work well in a fast-paced office setting; attention