Kelowna Relocation Supported - Branch General Manager – Mechanical & Commercial HVAC sector

Lock Search Group; Kelowna; On-site; CAD 115,000 - 135,000; Full time

Benefits offered by this job

Bonus plan

Vacation plan

Pension plan

Extended benefits

Job summary

[Client] is seeking a Branch General Manager in Kelowna to lead sales and operations for a mechanical/HVAC wholesale distribution branch. You will manage a high-performance team, develop sales and operations plans, hire and train staff, and drive profitability with strong customer focus.

Relocation may be supported for the right candidate. The role requires strategic leadership, budget control, and the ability to grow market share while ensuring safety and operational excellence.

Qualifications

• Bachelor’s Degree in Business or Operations is preferred.
• Previous experience leading a team within a fast-paced Wholesale Distribution ‘branch’ setting is strongly preferred.
• Must possess mechanical aptitude and knowledge, and have previous experience in a mechanical setting (HVAC, Plumbing, Refrigeration, etc)
• Ability to strength existing operational procedures through continuous improvement initiatives and training.
• Create ‘Standard Operating Procedures’, and ensure implementation is completed effectively with full buy-in and collaboration.
• Past experience in technical outside sales, and business development is also an asset.
• Strong communication skills, both verbal and written.
• Capacity to lead by example, and physically support different departments in both sales and warehouse functions.
• Exceptional relationship building and leadership skills – ability to develop people professionally and personally.
• Analytical and critical thinker with the track record of multitasking
• Comfortable in an independent, decentralized work setting – excited about entrepreneurship, and building your own business.

Responsibilities

• Overall P&L responsibility and budget forecasting - understanding how the financials work and achieve sales, gross profit targets.
• Hiring, training and developing employees to create a high performing team.
• Developing and implementing appropriate strategies to improve productivity.
• Identifying new markets and increase market share.
• Direct experience with multi-department branch operations and warehousing…including inside sales, administration, warehousing and logistics.
• Build a strong service and delivery team through recruiting, coaching, training and mentoring.
• Ensure all operations are managed safely and in accordance with the company’s stated values.
• Develop and maintain a strong customer service focus to ensure customer satisfaction, retention and growth.

Skills

P&L management

Budgeting

Team leadership

Operations management

Sales leadership

Strategic planning

Vendor relations

Customer service

Hiring & training

Mentoring

Communication

Analytical thinking

Education

Bachelor’s Degree in Business or Operations

Job description

Branch General Manager – Mechanical & Commercial HVAC sector

Our client is a well-known and respected national manufacturer and wholesales distribution organization with a strong presence supporting Commercial Contractors, Mechanical Engineering Firms and Developers within the HVAC and Hydronics market across Canada. With a proven track record in British Columbia, they pride themselves on providing exceptional service, while always putting their customers first. They have asked Cameron Lappin of Lock Search Group to assist in their search to find a highly dedicated and proven Branch General Manager to lead the sales, and operations for their Kelowna based business unit.

As the Branch General Manager, you will develop and lead both sales and operations team members within a strategic business unit. You will directly manage your own sales and operations plan and maintain direct contact with the market. You will be responsible for hiring, training, and developing employees to create a high performing team, while developing, and implementing appropriate strategies to improve productivity, identifying new markets and increase market share profitably. Other key responsibilities include P&L oversight, budget/expense control, inventory management, vendor relations, warehousing and keen focus on customer service/relations.

**Our client is keen to bring in the best available talent and would support a relocation if a move to the Okanagan/Greater Kelowna region is on your radar**

RESPONSIBILITIES:

• Overall P&L responsibility and budget forecasting - understanding how the financials work and achieve sales, gross profit targets.
• Hiring, training and developing employees to create a high performing team.
• Developing and implementing appropriate strategies to improve productivity.
• Identifying new markets and increase market share.
• Direct experience with multi-department branch operations and warehousing…including inside sales, administration, warehousing and logistics.
• Build a strong service and delivery team through recruiting, coaching, training and mentoring.
• Ensure all operations are managed safely and in accordance with the company’s stated values.
• Develop and maintain a strong customer service focus to ensure customer satisfaction, retention and growth.

REQUIREMENTS:

• Bachelor’s Degree in Business or Operations is preferred
• Previous experience leading a team within a fast-paced Wholesale Distribution ‘branch’ setting is strongly preferred.
• Must possess mechanical aptitude and knowledge, and have previous experience in a mechanical setting (HVAC, Plumbing, Refrigeration, etc)
• Ability to strength existing operational procedures through continuous improvement initiatives and training.
• Create ‘Standard Operating Procedures’, and ensure implementation is completed effectively with full buy-in and collaboration.
• Past experience in technical outside sales, and business development is also an asset.
• Strong communication skills, both verbal and written.
• Capacity to lead by example, and physically support different departments in both sales and warehouse functions.
• Exceptional relationship building and leadership skills – ability to develop people professionally and personally.
• Analytical and critical thinker with the track record of multitasking
• Comfortable in an independent, decentralized work setting – excited about entrepreneurship, and building your own business.

Compensation Program

• Base Salary of $115,000 to $135,000 annually, along with an attractive annual Bonus Incentive Plan based on performance
• Salary will be commensurate based on experience, industry knowledge and past track record, with some negotiating room.
• Vacation Plan and Extended Benefits
• Pension Plan

If you are looking for an entrepreneurial ‘leadership’ opportunity within a technical HVAC Wholesale Distributor in the Commerical market, which fosters professional growth…along with significant financial upside for performance…

Applicants must be legally entitled to work in Canada without sponsorship.