Junior SolidWorks & Systems Support Engineer (18-Month)

WhiteWater; Richmond; On-site; CAD 50,000 - 75,000; Full time

Job summary

WhiteWater in Richmond, BC, invites applications for a Junior SolidWorks and Systems Support Engineer on an 18-month contract. You will ensure continuous availability of engineering systems, assist with troubleshooting, and contribute to customization efforts across CAD, PLM, ERP, and BIM tools.

You will learn and apply SolidWorks and related applications, support upgrades, and document processes while collaborating with software authors and internal stakeholders to deliver stable, scalable

Qualifications

• Engineering degree from a recognized university.
• Eligible for registration as an EIT or P.Eng. with EGBC.
• Hands on experience with SolidWorks.
• Software development and customization using Visual Basic, C#, and SQL would be an asset.
• Experience supporting or integrating CAD, PLM, ERP, or BIM systems.
• Must be legally allowed to work in Canada.

Responsibilities

• Provide technical support, including troubleshooting and training assistance for users of the engineering systems.
• Become a subject-matter expert in SolidWorks and custom engineering applications to support users effectively.
• Liaise with software authors (CAD and PLM providers) to address bugs, functionality deficiencies, and enhancement requests.
• Participate in upgrades, patches, and system improvements with a focus on stability, scalability, and user impact.
• Create and maintain clear, comprehensive user-facing application and system configuration documentation.
• Contribute to software development efforts using established IT standards for coding, version control, and change management.
• Define and align goals with departmental goals then ensure performance feedback is completed through performance reviews.

Skills

SolidWorks

Analytical problem solving

Cross-disciplinary collaboration

Effective communication

Software troubleshooting

Education

Engineering degree

Tools

Visual Basic

C#

SQL

PLM/ERP/BIM software

Job description

WhiteWater in Richmond, BC, invites applications for a Junior SolidWorks and Systems Support Engineer on an 18-month contract. You will ensure continuous availability of engineering systems, assist with troubleshooting, and contribute to customization efforts across CAD, PLM, ERP, and BIM tools.

You will learn and apply SolidWorks and related applications, support upgrades, and document processes while collaborating with software authors and internal stakeholders to deliver stable, scalable