Junior Server

Accor; Richmond; On-site; CAD 21,000 - 30,000; Full time

Job summary

Fairmont Vancouver Airport is seeking a Junior Server to deliver friendly, professional service and support a premier dining experience. You will assist guests with menu items, maintain a clean busser station, and coordinate with hosts to prepare tables for reservations.

Applicants must stay calm under pressure, work well in a team, and hold a valid Serving It Right certification. Vancouver airport location with Accor career opportunities.

Qualifications

• Customer-service focused, friendly and engaging attitude.
• Calm and courteous under pressure in a fast-paced environment.
• Strong teamwork and collaboration skills.
• Valid Serving It Right certification required.

Responsibilities

• Offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Set up, take down and maintain cleanliness of Busser station.
• Clear and reset tables to the highest standards of organization and cleanliness.
• Ensure the restaurant is clean, tidy, organized and inviting.
• Relay important information between servers and kitchen.

Skills

Guest focus

Interpersonal skills

Problem solving

Under pressure

Team player

Serving It Right

Job description

As a Junior Server with Fairmont Vancouver Airport, you are an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes our guests feel unique and valued.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Setup, take down and continued cleanliness of Busser station
• Clearing and setting of tables to meet the highest standards of organization and cleanliness
• Meticulous care in ensuring the restaurant is clean, tidy, organized and inviting
• Act as a liaison with the Host/Hostess team to ensure tables are setup for guest needs and are ready in time for reservations
• Relay important information, such as special requests or allergies, between Servers and Kitchen
• Assist in the delivery of menu items from Kitchen or Bar to tables, to maintain efficient service times
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Your experience and skills include:
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must possess and maintain a valid Serving it Right! Certification

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS