Guest Attendant

Fairmont; Richmond; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Dry cleaning

Duty meals

Transit reimbursement

Be Our Guest hotel stay

Job summary

Fairmont Vancouver Airport is seeking a Housekeeping Guest Attendant at Vancouver International Airport. You will manage guest rooms to ensure cleanliness and comfort, contributing to memorable guest experiences.

You will work with a team to maintain high standards, sign in/out keys, and support the hotel’s commitment to guest privacy and service excellence.

Qualifications

• Previous housekeeping experience is an asset.
• Excellent organization skills and time management.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming.

Responsibilities

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.
• Take initiative to add a personalized experience for the guest.
• Take ownership of guests' privacy and belongings, while ensuring exceptional service.
• Sign in and out master keys daily.
• Maintain proper usage of cleaning supplies and equipment.
• Update and record all cleaned rooms.
• Return and properly tag all lost and found articles in the Housekeeping Office.
• Report necessary maintenance items.
• Other duties as assigned.

Skills

Housekeeping

Organization

Teamwork

Guest service

Job description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What is in it for you:

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
• Generous Perks - complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
• Hotel & Dining Discounts - Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Comprehensive Benefits - extended medical, dental, vision, company-matched Pension Plan and more
• Paid time off including vacation, sick, holiday, and special leave
• Full hourly wage of $32.00, following the successful completion of probationary period

Job Description

Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping GuestAttendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

What you will be doing:

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Take initiative to add a personalized experience for the guest
• Take ownership of guests' privacy and belongings, while ensuring exceptional service
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous housekeeping experience is an asset
• Excellent organization skills and time management
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 40+ lbs
• Frequent kneeling, pushing, pulling, lifting

Additional Information

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS