In Room Dining Server - Casual

Accor; Richmond; On-site; CAD 22,000 - 30,000; Full time

Job summary

Accor's Fairmont Vancouver Airport is seeking an attentive In Room Dining Server to deliver warm, professional service to guests in their rooms. You will assist with menu inquiries, maintain knowledge of beverages, ensure timely delivery, and uphold safety standards.

Ideal candidates have strong communication and interpersonal skills, can work well under pressure, and contribute to a collaborative team in a fast-paced hospitality environment.

Qualifications

• Previous Food & Beverage service experience is an asset.
• Previous POS system experience is preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Have full knowledge of all beverage lists.
• Deliver food and beverage in a timely and accurate manner.
• Pick up orders efficiently from the kitchen.
• Check outgoing orders for quality and accuracy of set up.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Replenishing of in room refreshment centers.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Problem-solving

Reliability

Job description

In Room Dining Server

Our guests are always at home at Fairmont Vancouver Airport - and their In Room Dining experience is no exception!

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of all beverage lists
• Deliver food and beverage in a timely and accurate manner
• Pick up orders efficiently from the kitchen
• Check outgoing orders for quality and accuracy of set up
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Replenishing of in room refreshment centers
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Your experience and skills include:

• Previous Food & Beverage service experience an asset
• Previous Point of Sale System experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 35 lbs
• Frequent kneeling, pushing, pulling, lifting

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS