Junior Personal Lines Underwriter

Gore Mutual Insurance; Cambridge; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in insurance is seeking a Junior Personal Lines Underwriter to join their growing team. This entry-level role offers a unique opportunity to contribute to underwriting personal lines risks while delivering exceptional service to brokers. Candidates should possess strong communication and critical thinking skills, with a focus on building relationships and understanding client needs. With a hybrid work model, you'll enjoy a blend of office and remote work, making this an attractive position for those looking to grow in the insurance sector. Join a company committed to innovation and excellence in service delivery.

Qualifications

• 2+ years of personal insurance underwriting experience required.
• CIP designation preferred or working towards it.

Responsibilities

• Assess and underwrite personal lines risks from brokers.
• Provide service excellence and manage productivity to meet service levels.

Skills

Underwriting Experience

Communication Skills

Critical Thinking

MS Office Suite

Relationship Building

Education

CIP Designation

Job description

Join to apply for the Junior Personal Lines Underwriter role at Gore Mutual Insurance.

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation, and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

Gore Mutual’s Personal Insurance Underwriting team is growing! We are looking to add new team members to our National Operations Centre and set the stage for continued growth and expansion. Our Underwriters deliver genuine personal service to our brokers, listen carefully to understand their needs, and create tailored solutions blending the needs of the customer with profitable underwriting results.

This junior role is responsible for assessing and underwriting personal lines risks presented by calls and transactions aligned with corporate risk appetites. They will assist brokers with inquiries related to billing and complete transactions. Ensure risk reviews are performed within authority levels, regulatory and compliance requirements. Contribute to achieving the department's operations and quality metrics by reviewing individual performance indicators. Provide broker insights and trends to leaders and senior team members. Ensure consistent quality service is provided to broker partners by reviewing feedback from quality reviews and customer surveys.

What will you do?

1. Provide service excellence to internal and external customers by managing individual productivity to meet service levels.
2. Demonstrate knowledge of our insurance products and how to meet client/broker needs, including cross-selling opportunities.
3. Identify broker trends proactively and work with senior team members to create action plans.
4. Understand acceptable risk appetite, authority levels, regulatory, and compliance requirements.
5. Apply underwriting and billing processes for all transactions.
6. Support corporate initiatives with solutions and process improvements.
7. Manage work duties in a fast-paced, results-driven environment, ensuring productivity measures are met for calls, transactions, and emails.

What will you need to succeed?

1. At least 2 years of underwriting experience in personal insurance.
2. CIP designation or working towards it preferred.
3. Proficient in MS Office Suite.
4. Excellent communication skills and ability to build relationships.
5. Strong critical thinking and decision-making skills.
6. Ability to work independently and take initiative.

Please note this role is hybrid, with two days a week in our Cambridge, Ontario office.

Gore Mutual Insurance is committed to accommodations for people with disabilities during all recruitment phases. If you require accommodations, please inform the HR representative.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance