Junior/Intermediate Property Field Claims Adjuster (Calgary, AB)

Starr Underwriting; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in the insurance sector is seeking a Junior/Intermediate Property Field Claims Adjuster in Calgary. This role involves managing claims, providing customer support, and using specialized technology to deliver effective solutions. The ideal candidate should be proactive, organized, and have a strong commitment to professional development.

Benefits

Education fee reimbursement

Mentorship programs

Flex-benefit health and dental plan

Qualifications

• Minimum of 3 years' experience in claims adjusting.
• Commitment to pursuing CIP designation.
• Ability to interpret complex legal documents.

Responsibilities

• Investigate claims and report to clients with recommendations.
• Manage a balanced claims load, providing excellent customer service.
• Follow-up with policyholders and claimants.

Skills

Proactive problem-solving

Analytical skills

Customer service skills

Organizational skills

Communication skills

Education

High school diploma

University or post-secondary education related to insurance

Tools

Microsoft Office

Docusketch

Job description

Company:

ClaimsPro LP

Junior/Intermediate Property Field Claims Adjuster (Calgary, AB)

We are currently looking to add a Junior/Intermediate Property Field Claims Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs, and a flex-benefit health and dental plan that allows you to customize your coverage.
• Enrollment in CIP courses is of benefit.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring well-honed organizational skills to enable day-to-day activities and efficient file management.

To succeed in this role, the ideal candidate should have background/experience in property.

Responsibilities:

• Prompt contact and follow-up with policyholders and claimants.
• Investigate the cause and report to clients with solid recommendations.
• Use supplied technology (e.g., Docusketch) to scope and establish quantum of damages.
• Identify exposures, recommend reserves, investigate exposures, prepare action plans, and negotiate settlements.
• Provide high-level customer service to clients and the insured throughout the claims process.
• Participate in and share responsibility for after-hours customer service when required.
• Perform duties in compliance with established policies and procedures.

Minimum Educational & Knowledge Requirements:

• High school diploma; university or post-secondary education related to insurance preferred.
• Ongoing commitment to education, preferably pursuing CIP designation.
• Proficient in Microsoft Office (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field property claims adjusting.
• Equivalent education and experience considered.

Competencies:

• Proactive problem-solving with a sense of urgency.
• Strong analytical skills, including cause-and-effect analysis.
• Ability to interpret complex legal documents and perform advanced numerical calculations.
• Excellent organizational skills and ability to prioritize.
• Calm under pressure, especially in conflict situations.
• People skills and relationship-building abilities.
• Proficient with current technology and computers.
• Effective written and oral communication skills.
• Excellent customer service skills.

Qualifications and Experience:

• Minimum of 3 years’ experience.
• Access to a vehicle, full driver’s license, and satisfactory driving record.
• Adjuster’s license or pursuing CIP.

Additional Skills:

• Strong written and oral communication skills.
• Organizational and conflict resolution skills.
• Commitment to ongoing learning.
• Candidate must reside in Calgary.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations available upon request.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services does not accept unsolicited resumes from third-party recruiters and will not pay fees for such submissions. Resumes from candidates directly are welcomed.