Junior HVAC Commissioning Specialist

Socket.dev; Burnaby; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Employee Stock Option Plan

Health and Dental Benefit Coveragefrom

3 Weeks Paid Vacation

Company Team Building Events

Paid Volunteer Day

Personal Development and Training Op.

Job summary

Oxygen8 seeks a technical support specialist to be the expert for ERV, DOAS, and HVAC control systems across North America. You’ll troubleshoot, provide commissioning support, and contribute to training and documentation while collaborating with Engineering, Product Development, and Operations teams.

This role targets recent graduates or early‑career professionals, offering hands‑on training and mentorship to develop expertise in commissioning, controls, troubleshooting, and customer support.

Qualifications

• Recent graduate or early‑career professional with up to 2 years of experience.
• Degree or Diploma in Electrical Engineering, Mechanical Engineering, HVAC Technology, Mechatronics, Engineering Technology, or related field.
• Ability to travel throughout Canada and the United States (approximately 10%).
• Foundational understanding of HVAC systems, controls, electrical systems, or building automation concepts.
• Familiarity with BACnet, Modbus, Ethernet/IP, and related protocols is an asset.

Responsibilities

• Provide remote technical support via phone, email, remote access, and ticketing system.
• Travel within Canada and the United States for startups, training, or troubleshooting (≈10%).
• Respond to inquiries in a timely and professional manner.
• Troubleshoot electrical, mechanical, controls, and BAS issues remotely.
• Maintain commissioning and technical support tickets from initiation to resolution.
• Develop and deliver technical training and update documentation.

Skills

HVAC Systems

Electrical Eng

Building Automation

BAS Protocols

Troubleshooting

Technical Writing

Education

Electrical Engineering Degree

Mechatronics Diploma

Tools

Remote Access Tools

Ticketing System

Job description

At Oxygen8, we’re driven by a simple mission: to make indoor spaces healthier and buildings more energy-efficient. Our 100% electric ventilation systems improve air quality, reduce carbon footprints, and help people feel safe and comfortable in the spaces where they live, work, and play.

Since 2019, we’ve grown from a single solution into a portfolio of flexible systems designed for how buildings are actually built and used. We value creativity, collaboration, and ownership – here, your ideas can shape solutions that make a real difference.

Working at Oxygen8 means joining a fast-moving, innovative team where problem-solving and continuous improvement are part of the culture. Our momentum has been recognized along the way: in 2025, we were named Vancouver’s #1 fastest-growing company, and in 2024, we earned Company of the Year – Scale from the BC Tech Association, ranked #1 in Clean Technology on the Deloitte Technology Fast 50, and #28 on the Deloitte Technology Fast 500.

About the Role

Location: Hybrid at our head office at 5085 North Fraser Way, Burnaby, BC, V5J 0J2. Position type: Full-time, Permanent. Compensation: $55,000 - $65,000.

In this role, you will become a trusted technical expert for Oxygen8's ERV, DOAS, and HVAC control systems, supporting customers and partners across North America. You'll solve complex technical challenges, provide commissioning support, and help ensure the successful operation of our products in the field. Beyond day-to-day troubleshooting, you’ll contribute to technical training, improve support documentation, and collaborate with Engineering, Product Development, and Operations teams to drive continuous improvement.

This is an excellent opportunity for a recent graduate or early-career professional who enjoys problem‑solving, customer interaction, and developing deep expertise in advanced HVAC and building automation technologies. You will receive hands‑on training and mentorship while building technical expertise in commissioning, controls, troubleshooting, and customer support.

Key Responsibilities

• Provide remote technical support through phone, email, remote access, and the ticketing system.
• Travel within Canada and the United States when required for critical startups, customer training, product validation, or complex troubleshooting (approximately 10% travel).
• Respond to customer and representative inquiries in a timely and professional manner.
• Troubleshoot electrical, mechanical, controls, and BAS issues remotely.
• Act as the technical liaison between customers, sales, applications, production, engineering, and service teams.
• Own and maintain commissioning and technical support tickets from initiation through resolution.
• Coordinate and support equipment startups and commissioning activities remotely.
• Develop, maintain, and continuously improve technical training programs for internal staff, representatives, contractors, and customers.
• Create and manage training documentation, presentations, videos, SOPs, commissioning guides, troubleshooting manuals, and knowledge base articles.
• Deliver instructor-led and virtual technical training sessions.
• Maintain and improve technical documentation across all product lines.
• Investigate recurring field issues and recommend product and process improvements.
• Maintain detailed records of customer interactions, commissioning reports, and technical resolutions.
• Continuously develop expertise in HVAC technologies, controls systems, BACnet, Modbus, Ethernet/IP, and emerging industry trends.

Experience and Skills

• Recent graduate or early‑career professional with up to 2 years of experience through employment, co‑op placements, internships, academic projects, or related technical roles.
• Degree or Diploma in Electrical Engineering, Mechanical Engineering, HVAC Technology, Mechatronics, Engineering Technology, or a related technical discipline.
• Ability to travel throughout Canada and the United States (approximately 10%).
• Foundational understanding of HVAC systems, controls, electrical systems, or building automation concepts obtained through education, co‑op placements, internships, or related experience.
• Basic understanding of electrical schematics, control systems, and troubleshooting methodologies.
• Exposure to building automation systems (BAS), communication protocols, or industrial control systems through coursework, projects, internships, or work experience is considered an asset.
• Familiarity with or willingness to learn BACnet, Modbus, Ethernet/IP, and related communication protocols.
• Strong problem‑solving and analytical skills with the ability to learn new technologies quickly.
• Ability to investigate technical issues and work collaboratively with senior team members to identify solutions.
• Excellent verbal and written communication skills.
• Strong technical writing and documentation capabilities, including academic reports, project documentation, or technical presentations.
• Experience creating presentations, training materials, or technical documentation through school, work, or extracurricular activities is considered an asset.
• Strong organizational and time‑management skills with the ability to manage multiple priorities.
• Comfortable presenting technical information to both technical and non‑technical audiences.
• Collaborative team player with strong interpersonal skills.
• Highly coachable with a strong desire to learn, develop technical expertise, and grow within the HVAC industry.
• Familiarity with HVAC systems, building automation, commissioning processes, or Daikin VRV systems is considered an asset but not required.

Working with Oxygen8

At Oxygen8, we strongly believe in building a team that works well together, and we are committed to creating an environment that is inclusive and provides the space for individuals to learn and grow. We are proud to offer the following benefits to our team members:

• Employee Stock Option Plan
• Health and Dental Benefit Coverage from day 1
• 3 Weeks Paid Vacation
• Company Team Building Events
• Paid Volunteer Day
• Personal Development and Training Opportunities
• Salary range of $55,000 - $65,000
• Hybrid work environment based at our office at 5085 North Fraser Way, Burnaby, BC, V5J 0J2

Oxygen8's Commitment to Equal Employment, Diversity, Equity, and Inclusion

At Oxygen8, we believe our best work happens when people feel respected, supported, and empowered to contribute as their authentic selves. We grow stronger when we grow together—by listening to different perspectives, learning from one another, and moving forward as one team.

We are built to evolve. That means continuously challenging our thinking, improving how we work, and creating space for new ideas and experiences to shape better outcomes—for our people, our partners, and the environments we help bring fresh air to.

Putting people first is at the heart of everything we do. We are committed to fostering a workplace rooted in fairness, belonging, and mutual respect, where everyone has equitable access to opportunity, development, and support. Our focus is on creating an employee experience where individuals feel safe, valued, and able to do meaningful work that has real human impact.

Oxygen8 does not tolerate discrimination, harassment, or exclusion of any kind. We are dedicated to maintaining an inclusive environment where differences are respected and where every team member can thrive—because fresh air always starts with people.