Junior Desktop Support & Windows 11 Migration Technician

MatchBox Consulting Group; Vancouver; On-site; CAD 40,000 - 60,000; Part time

Job summary

MatchBox Consulting Group is seeking a Junior Desktop Support & Windows 11 Migration Technician for a 3-month contract role in downtown Vancouver. This part-time position requires on-site work 3 days a week (Tuesday to Thursday), totaling 22.5 hours.

The ideal candidate will have experience in Windows administration, hardware troubleshooting, and supporting Apple devices. Candidates must have necessary work permits to be eligible for this position.

Skills

Windows 10 and Windows 11 administration and support

Laptop deployment and imaging

Device provisioning and configuration

Hardware troubleshooting

Software installation and troubleshooting

IT ticketing systems – Asana

Basic networking troubleshooting

Data backup and migration procedures

Experience with Microsoft Intune and Autopilot

Experience supporting Apple macOS devices

Scheduling and coordinating user appointments

Job description

MatchBox Consulting Group is currently seeking a Junior Desktop Support & Windows 11 Migration Technician for a 3-month contract role (with the possibility of extension) with a client of ours located downtown Vancouver. This is an on-site part time role 3 days per week (Tuesday, Wednesday, Thursday) -no work Monday and Friday 22.5 hours total per week.

Qualifications

• Windows 10 and Windows 11 administration and support
• Laptop deployment and imaging
• Device provisioning and configuration
• Hardware troubleshooting (laptops, peripherals, docking stations)
• Software installation and troubleshooting
• IT ticketing systems – Asana
• Experience with Microsoft Intune and Autopilot (preferred)
• Basic networking troubleshooting (Wi‑Fi, VPN, printers)
• Data backup and migration procedures
• Experience supporting Apple macOS devices and MacBook deployments
• Apple device deployment and management (preferred)
• Scheduling and coordinating user appointments
• Managing multiple users and upgrade schedules simultaneously
• Can work on-site downtown Vancouver Tuesday, Wednesday, and Thursday (no work Monday and Friday)

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.