Community Manager

GuruLink; Montreal; On-site; CAD 45,000 - 75,000; Full time

Job summary

An innovative firm in Green Tech is seeking a dynamic Community Manager to join their rapidly expanding team. This role focuses on building vibrant online communities, fostering connections, and enhancing brand awareness through strategic community initiatives. The ideal candidate will possess exceptional communication skills, a knack for content creation, and a hands-on approach to social media management. As part of a close-knit team backed by globally respected investors, you'll have the opportunity to grow professionally while contributing to meaningful projects in a rapidly changing industry. If you're passionate about community engagement and have a flair for marketing, this is the perfect opportunity for you.

Benefits

Health Insurance

Virtual Health Care

Employee Options Plan

Flexible Hours

Parking Available

Walking Distance from Metro

Qualifications

• Proven experience as a community manager with a focus on engagement.
• Ability to track community metrics and enhance strategies.

Responsibilities

• Build relationships within online communities and moderate conversations.
• Organize events to enhance community engagement and brand awareness.
• Develop and execute community objectives while managing social media.

Skills

Community Management

Social Media Management

Content Development

Customer Service

Bilingual (English and French)

Analytics Interpretation

Marketing Knowledge

Education

BSc in Marketing

Job description

Location: Montreal, Quebec

Our Client is an innovator in Green Tech, working with solar, home electrical, and EV. They are very well funded and expanding rapidly over the next 12-24 months. This is a great opportunity to grow with them as they scale.

Reporting to the CMO, the community manager’s focus is to build relationships within online communities. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations within our community. The position collaborates with departments such as public relations, paid media, business development, customer experience, IT, and human resources to help define both content direction and business needs.

The job entails:

1. Answer questions, review comments and DMs, and resolve issues to keep the community vibrant.
2. Monitor and report on feedback and online reviews.
3. Organize and participate in events to build community and boost brand awareness.
4. Utilize analytics to enhance engagement strategies and make informed decisions.
5. Coordinate marketing campaigns to ensure a consistent brand message.
6. Develop and execute community objectives strategically.
7. Convey the brand’s voice and values, fostering connections within the community.
8. Manage social media accounts, creating and curating content.

Special Perks:

• Be part of a company backed by globally respected investors with world-changing patents in an industry experiencing historic change.
• Grow your professional experience alongside blue-chip partners and a close-knit team of dedicated energy experts.
• Health insurance, virtual health care, employee options plan, flexible hours, parking available or walking distance from Metro.

Must Have Skills:

• BSc degree in Marketing or a relevant field.
• Proven experience as a community manager.
• Experience launching community initiatives (e.g., building an online forum).
• Ability to identify and track relevant community metrics.
• Hands-on experience with social media management for brands.
• Ability to interpret website traffic and online engagement metrics.
• Knowledge of online marketing and marketing channels.
• Bilingual in English and French (written and spoken) is a bonus.

Nice to Have Skills:

• Entrepreneurial mindset, result-oriented, and high emotional intelligence.
• Autonomous, quick learner, good team player, problem-solving skills.
• Excellent verbal and written communication skills.
• Attention to detail and ability to multitask.