Judicial Operations Manager

DE; Court; On-site; CAD 127,000 - 170,000; Full time

Benefits offered by this job

Benefits package

Job summary

The State of Delaware is seeking a Judicial Operations Manager to oversee case management operations and supervise staff ensuring timely progression of court cases.

You will coordinate with internal and external groups, participate in pilot projects, and represent the court on committees while advising on operational and legal issues.

Qualifications

• Three years’ experience in managing cases as they move through the legal process.
• Three years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Three years’ experience in narrative report writing.
• Six months’ experience in staff supervision.

Responsibilities

• Manage judicial case work by supervising and evaluating case management work and ensuring goals and objectives are met.
• Plan, assign, review, evaluate, coach, train, discipline, and handle hiring decisions.
• Develop and evaluate programs to expedite work, implement new laws and court mandates, and pilot projects.
• Represent the court on committees, task forces and working groups; communicate with high-level officials to advise on issues.

Skills

Case management supervision

Staff coaching

Process improvement

Interagency communication

Job description

Summary Statement

This is the management level, responsible for managing and supervising the work of judicial case management staff to ensure the timely and efficient progression of court cases. This level is distinguished from previous levels by overseeing case management operations through supervisory staff that directly report to this class and making decisions on complex and unusual challenges. Employees represent court operations in the testing of pilot programs as a subject matter expert and implementing new programs as a result of legislation.

Essential Functions

Receives general direction and guidance from an administrative supervisor or higher in terms of broad goals and objectives; an employee plans and establishes the methods for achieving goals and objectives and manages case management operations. Manages judicial case work by supervising and evaluating case management work and ensuring goals and objectives are met; supervises two or more full-time positions. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion. Participates in the development, implementation, and evaluation of programs designed to expedite work and case flow and to implement new laws and court mandates; implements and participates in pilot projects. Works with a variety of internal and external groups to identify and resolve issues that impact court operations and case flow. Represents the court on various committees, task forces and working groups. Communicates effectively with court management, law enforcement officials, judicial officers, and other high level government officials to advise on issues, identify and resolve operational or legal problems and ensure the court's goals and objectives are met.

Job Requirements

JOB REQUIREMENTS for Judicial Operations Manager

• Three years’ experience in managing cases as they move through the legal process.
• Three years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Three years’ experience in narrative report writing.
• Six months’ experience in staff supervision.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call [phone]. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.