Journeyman Appliance Service Technician (Edmonton South)

Trail Appliances AB/SK; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Health & dental benefits

Personal care days

Statutory holidays off

Employee assistance program

Staff incentives

Employee discounts

Job summary

Trail Appliances AB/SK is looking for an Appliance Service Technician in Edmonton, Canada. This role involves installing and repairing various appliances with a focus on customer service and accurate diagnostics. You will need a Journeyman Appliance Technician ticket and a clean driver’s abstract. The company offers a comprehensive rewards package including health benefits and personal care days, fostering a diverse and supportive work environment. Enjoy flexibility in a Monday-Friday schedule without evening calls.

Qualifications

• Clean driver's abstract required for insurance.
• Ability to work within a diverse team.
• Proactive in improving customer experience.

Responsibilities

• Diagnose mechanical/electrical problems accurately.
• Prepare estimates and explanations on repairs.
• Perform repairs at customer's homes.
• Travel to diagnose and repair appliances.

Skills

Diagnosing mechanical/electrical problems

Customer service

Teamwork

Strong sense of urgency

Education

Journeyman Appliance Technician ticket

Job description

Why Trail?

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high‑performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!

The Perks

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

• Health & dental benefits
• Personal care days
• Statutory holidays off
• Employee & family assistance program
• Staff incentives and rewards
• Employee discounts

The Role

The Appliance Service Technician is responsible for installing and providing diagnostics and repairs on a wide variety of appliances. This involves on‑site repairs and repairs in our valued client’s homes.

What You Will Be Doing

• Verifying and accurately diagnosing mechanical/electrical problems
• Preparing accurate estimates and explanations on all repairs
• Performing assigned and required repairs to customer products
• Travelling to customer's homes to diagnose / repair appliances

To be successful in this role you must

• Have a clean driver's abstract (our insurance team says so)
• A current Journeyman Appliance Technician ticket
• Enjoy working within a diverse team
• Have a strong sense of urgency
• Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience
• Clear a security check

NOTE

The chosen candidate must have flexibility to work a Monday‑Friday work schedule (no evening calls!)