Jordan’s Principle Case Coordinator

The Chapman Group; Fredericton; On-site; CAD 50,000 - 70,000; Full time

Job summary

Mawiw Council Inc. seeks a Jordan's Principle Case Coordinator to support families in accessing timely services. The role partners with the Jordan's Principle Case Manager, First Nation communities, and service providers, handling intake, assessment, referrals, and subsequent coordination.

You will maintain documentation, advocate for families, and contribute to awareness of Jordan's Principle while delivering responsive services from the Fredericton office.

Qualifications

• Must possess a certificate or diploma/degree in either Social Work, Health, Education or Human Resources and/or Work Experience Equivalency
• Positive attitude and enthusiasm for delivering services to First Nation children and families
• Highly motivated, energetic and creative
• Demonstrate professional, effective communication including verbal and non-verbal
• Good writing and electronic data entry skills
• Criminal Record Check/Vulnerable Sector Check
• Valid driver's license and access to a car

Responsibilities

• Coordinate intake, assessment, referral and service coordination within Jordan's Principle framework
• Maintains accurate documentation and reporting and supports coordination with families and communities

Skills

Interpersonal skills

Leadership

Verbal & written communication

Data organization

Time management

Education

Social Work / Health / Education / HR certificate or diploma

Work Experience Equivalency

Tools

Database systems

Electronic data entry

Computer skills

Job description

The Chapman Group is helping its client, Mawiw Council Inc., hire its next Jordan's Principle Case Coordinator. Mawiw Council Inc. is one of approximately 80 tribal councils in Canada. It is a non-profit corporation governed by a Board of Directors comprised of Chiefs of partnering First Nations: Neqotkuk, Elsipogtog, and Esgenoôpetitj. As a tribal council, Mawiw is mandated to provide capacity building services to its three partnering First Nations. Our organization receives core funding from Indigenous Services Canada (ISC) and project-based funding from a number of federal, provincial and other sources.

Closing Date: Friday, September 17th, 2026

Qualifications

Desirable Qualifications and Experience

• Prior experience working with First Nations, preferably in social development or health
• Experience working with Jordan's Principle is considered an asset
• Prior experience establishing strong client relationships
• Knowledge and understanding of First Nation history, culture and the unique experiences and issues of First Nation communities
• Demonstrate leadership and communication skills
• Experience with database and/or computer skills

Essential Qualifications and Experience

• Must possess a certificate or diploma/degree in either Social Work, Health, Education or Human Resources and/or Work Experience Equivalency
• Possess a positive attitude and be enthusiastic/passionate about delivering the best services to First Nation children and their families
• Highly motivated, energetic and creative
• Demonstrate professional, appropriate, effective and tactful communication skills including verbal and non-verbal
• Possess good writing and electronic data entry skills
• Criminal Record check/Vulnerable record check
• Must have a Valid driver's license and access to a car

Application Submission

• We thank all applicants for their interest, but only those selected for interviews will be contacted.
• In the event there are two or more equally qualified applicants, preference will be given first to qualified First Nation applicants, followed by candidates with First Nation work experience.
• A complete application contains: A cover letter illustrating why you qualify for the position and a detailed resume.

Responsibilities

Position overview:

The Jordan's Principle Case Coordinator works collaboratively with the Jordan's Principle Case Manager, families, First Nation communities, and service providers to support children and families in accessing timely and coordinated services. Based primarily in the Fredericton office, the Case Coordinator is responsible for intake, assessment, referral and service coordination, database management, follow-up, and community outreach. The Case Coordinator serves as a key point of contact for families and communities, providing ongoing support, advocacy, information, and navigation throughout the Jordan's Principle process. The position also supports awareness and understanding of Jordan's Principle, maintains accurate and timely documentation and reporting, and contributes to continuous improvement of coordinated service delivery.