Joni Server Assistant (Full Time)

Park Hyatt; Toronto; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Complimentary meals

RRSP matching

Free hotel nights

Health & dental benefits

Tuition reimbursement

Great Place to Work Certified

Job summary

Park Hyatt Toronto is seeking a dedicated Server Assistant to support the luxury dining team at Joni Restaurant. You will help maintain pristine service areas, assist servers, and contribute to an exceptional guest experience in a fast-paced, high-end setting.

Candidates should have Smart Serve certification, excellent communication, and a strong eye for detail. Flexible availability including evenings, weekends, and holidays is required to thrive in this role at a premier Toronto hotel.

Qualifications

• Smart Serve certification required.
• Experience in luxury dining is a strong plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome guests warmly, escort to tables, and present menus.
• Assist with serving water, beverages, and complimentary offerings.
• Prepare tables for arriving guests by wiping spills, arranging settings.
• Clear and reset tables promptly after guests depart.
• Deliver food to tables when required and assist servers.

Skills

Service-focused personality

Fine dining experience

Luxury hospitality

2+ years experience

Smart Serve certified

Excellent communication

Detail-oriented

Fast-paced environment

Flexible availability

Job description

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Organization- Park Hyatt Toronto

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental benefits for you and your dependents 90 days after joining
• Tuition reimbursement program
• 2023, 2024 & 2025 Great Place to Work Certified

About the Role _ Joni Server Assistant (Full Time)

Probationary Rate: $18.13 + Gratuity

Hourly Rate: $22.66 + Gratuity

Park Hyatt Toronto is seeking a dedicated and hardworking Server Assistant to join the team at Joni Restaurant. This role plays a key part in supporting the service team and ensuring a seamless and exceptional dining experience for our guests.

The Server Assistant is responsible for maintaining clean, well-organized dining areas, assisting servers with food and beverage service, and ensuring tables are properly prepared for arriving guests. The ideal candidate is highly organized, attentive, and thrives in a fast-paced, luxury hospitality environment.

Success in this role requires strong communication skills, attention to detail, and a genuine passion for providing outstanding guest service.

Some of the responsibilities include:

• Welcome guests warmly, escort them to their tables, and provide menus
• Assist with serving water, beverages, and complimentary offerings
• Wrap utensils and prepare table settings according to restaurant standards
• Clear and reset tables promptly, removing plates, utensils, and glassware
• Transport used tableware to the kitchen area efficiently and safely
• Prepare tables for arriving guests by wiping spills, clearing crumbs, replacing linen, and resetting tableware
• Assist servers by delivering food to tables when required
• Respond promptly to guest requests and communicate any concerns or feedback to management
• Arrange tables and seating to accommodate larger parties or special requests
• Ensure server stations are fully stocked with necessary supplies throughout service
• Support opening and closing duties, including end-of-day cleaning and sanitizing of restaurant menus and service areas

Qualifications

• Service-focused personality with a strong commitment to guest satisfaction
• Previous experience in fine dining or luxury hospitality service preferred
• Minimum 2 years of experience in a similar role within a luxury hospitality environment preferred
• Current Smart Serve certification required
• Excellent communication and interpersonal skills
• Highly motivated, detail-oriented, and quality-driven
• Ability to work efficiently in a fast-paced restaurant environment
• Flexible availability including evenings, weekends, and holidays

Physical Requirements

• Ability to lift up to 50 lbs
• Constant walking and standing during shifts
• Frequent lifting, crouching, bending, stooping, and kneeling

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.