Job Title Outreach Worker

Lookout Housing + Health Society; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

Lookout Housing + Health Society is seeking an Outreach Worker to provide support and advocacy for clients facing challenges such as mental health and addiction issues. This role requires a high level of independence and responsibility, as you will assist in securing stable living conditions and accessing needed services. The position offers a dynamic work environment with opportunities to positively impact the lives of disadvantaged individuals. A diploma or certificate, along with hands-on experience in case management, is preferred.

Qualifications

• Minimum Grade 12 education plus two years of recent related experience.
• Must have current Occupational First Aid Level 1 Certificate and Class 5 Driver's Licence.
• Criminal Record Clearance – Vulnerable Sector.

Responsibilities

• Provide assistance and support to establish stable living situations.
• Conduct assessments and develop flexible action plans.
• Network clients with essential services and provide crisis intervention.

Skills

Crisis Intervention Skills

Communication

Stress Management

Organizational Skills

Education

Related Diploma or Certificate

Grade 12 education plus two years of related experience

Job description

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Outreach Worker

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Date: May 27, 2025

Location: Surrey, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Full Time Temporary until incumbent returns

Header

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Gateway Shelter, Surrey

7 minute walk from Gateway Skytrain Station

Days and Hours of work

Monday through Friday

Shift times will be 06:30 - 14:30 Hours

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$31.56 - 33.28 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. Outreach workers provide a variety of support, direction, assistance and advocacy services to clients including, but not limited to, those facing challenges with stable housing, addictions, mental health, HIV etc. The Outreach Worker provides support and advocacy for treatment and follow up services for those who do not adequately utilize needed services.

Job Duties

• To provide assistance, support and skills training to adults in order to establish and maintain stable living situations as independently as possible
• Will work on securing and maintaining stable, independent living situations where possible
• Will discuss, isolate and assess problems, and develop a flexible plan of action
• Will ensure basic needs are met by networking clientele with needed services, providing crisis intervention as necessary, and administering finances and medications or arranging coverage
• Will provide crisis intervention as necessary, administer finances and medications or arrange coverage
• Complete required records and maintain statistical data
• Aid in the training and upgrading of placement programs for staff, volunteers and students
• Will drive company vehicle at times
• Job duties are complex and may have a few disagreeable factors
• Responsible for complying with and contributing to all aspects of health and safety program
  
  

Qualifications & Competence

• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience
• Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction
• Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
• Crisis Intervention Skills Training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector
  
  

Closing Date

Applications will be accepted until June 3, 2025 at 5:00 pm

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU

Apply now »

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative

• Industries

  Non-profit Organization Management

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