Outreach Worker, Overdose Outreach Team

Fraser Health Authority; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

Fraser Health Authority is hiring a Casual Outreach Worker for the Overdose Outreach Team in Surrey, B.C. This role involves supporting individuals and families in accessing opioid agonist therapy and related services, with responsibilities that include monitoring health, arranging appointments, and providing health information. Join a dynamic healthcare environment committed to diversity and respect.

Qualifications

• Completion of Substance Use Certificate plus one year of recent experience working with clients with substance use issues.
• Valid BC driver's license, vehicle, and current CPR certificate required.
• Physical ability to perform duties required.

Responsibilities

• Monitor clients' health and environment, document changes, and report unsafe observations.
• Arrange, plan, escort clients to appointments and errands, providing support and assistance.
• Create links to community resources, assist with forms, and advocate for clients.

Skills

Communication

Crisis intervention

Conflict resolution

Ability to work independently

Ability to work in teams

Education

Substance Use Certificate

Job description

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Salary: The salary range for this position is CAD $31.56 - $33.28 / hour.

Job Summary

We are hiring a Casual Outreach Worker, Overdose Outreach Team to join our team in Surrey, B.C. We invite you to apply today and find out why employees recommend Fraser Health as an exceptional place to work. We are committed to planetary health, value diversity, and maintain an environment of Respect, Caring, and Trust. A career with Fraser Health offers the opportunity to be part of a dedicated team in a dynamic healthcare environment with competitive compensation and benefits.

Detailed Overview

Within a client and family-centred model, the Overdose Outreach Team (OOT) Outreach Worker works as part of an interdisciplinary team to support individuals and families in accessing opioid agonist therapy and related services. Responsibilities include monitoring clients' health, arranging appointments, creating community linkages, assisting with benefits access, administering medication under supervision, liaising with community resources, providing health information, performing clerical duties, and participating in care planning.

Responsibilities

• Monitor clients' health and environment, document changes, and report unsafe observations.
• Arrange, plan, escort clients to appointments and errands, providing support and assistance.
• Create links to community resources, assist with forms, and advocate for clients.
• Assist clients with benefits and support planning related to substance use and social determinants of health.
• Administer medication under direction, identify emergencies, and intervene appropriately.
• Act as a liaison between agencies, update team on services, and facilitate referrals.
• Provide health promotion, crisis counseling, and promote life-skills development.
• Perform clerical duties, attend meetings, and maintain records.
• Ensure safety and report unsafe situations.
• Perform other duties as assigned.

Qualifications

Education and Experience: Completion of Substance Use Certificate plus one year of recent experience working with clients with substance use issues, or equivalent. Valid BC driver's license, vehicle, and current CPR certificate required.

Skills and Abilities: Ability to work with diverse populations, excellent communication skills, knowledge of harm reduction, crisis intervention, conflict resolution, and ability to work independently and in teams. Physical ability to perform duties required.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and Fraser Valley, with a team of over 48,000 staff, medical staff, and volunteers. We are committed to inclusivity, equity, and cultural safety, fostering a respectful and caring environment.