Job Title Outreach Worker

Lookout Housing + Health Society; North Vancouver; In loco; CAD 46.000 - 49.000; Tempo pieno

Descrizione del lavoro

Lookout Housing + Health Society is seeking an Outreach Worker in North Vancouver, BC. You will support clients facing housing instability, addiction, and mental health challenges, providing advocacy and follow-up services under COR certification requirements.

You will complete respirator fit testing, work within WorkSafeBC guidelines, and be ready to adapt to a changing schedule while staying client-centered and professional.

Competenze

• Related Diploma or Certificate; or Grade 12 plus 2 years of related experience; and 1 year case management experience.
• Familiarity with community resources incl. addiction, mental health, welfare and harm reduction.
• First Aid Level 1, Class 5 Driver’s Licence and Driver’s Abstract are required.
• Crisis intervention skills are an asset.
• Able to work independently or in a team; strong organizational skills.
• Must meet sobriety and criminal record clearance standards.

Mansioni

• Provide assistance, support and skills training to adults for stable living situations.
• Secure and maintain stable, independent living situations where possible.
• Discuss, isolate and assess problems and develop action plans.
• Ensure basic needs by networking with services and providing crisis intervention as needed.
• Administer finances and medications or arrange coverage as required.
• Complete required records and maintain data statistics.
• Assist in training placement programs for staff, volunteers and students.
• Occasionally drive the company vehicle.
• Maintain alertness during shifts; sleeping on shift not permitted.
• Comply with health and safety program requirements.

Conoscenze

Case management

Communication

Stress management

Teamwork

Attention to detail

Safety adherence

Formazione

Diploma or certificate

Grade 12 + 2 years exp

Descrizione del lavoro

Employment Status

Full Time- Permanent

Location

North Vancouver, BC, CA

Location

Dovercourt

Days and Hours of work

Tuesday through Saturday

Shift times

1000 - 1800 Hours

Shift length

7.5 hours in length

Schedule

Days of rest shall be consecutive. Schedule may change with two weeks’ notice.

Probationary period

Probationary/qualifying period will be 488 hours with mid and end point reviews.

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. Outreach workers provide a variety of support, direction, assistance and advocacy services to clients including, but not limited to, those facing challenges with stable housing, addictions, mental health, HIV etc. The Outreach Worker provides support and advocacy for treatment and follow up services for those who do not adequately utilize needed services.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• To provide assistance, support and skills training to adults in order to establish and maintain stable living situations as independently as possible
• Will work on securing and maintaining stable, independent living situations where possible
• Will discuss, isolate and assess problems, and develop a flexible plan of action
• Will ensure basic needs are met by networking clientele with needed services, providing crisis intervention as necessary, and administering finances and medications or arranging coverage
• Will provide crisis intervention as necessary, administer finances and medications or arrange coverage
• Complete required records and maintain statistical data
• Aid in the training and upgrading of placement programs for staff, volunteers and students
• Will drive company vehicle at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience
• Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction
• Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
• Crisis Intervention Skills Training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector

Closing Date

Applications will be accepted until November 4, 2026 at 5:00 pm